Am 18.10.2014 um 23:07 schrieb Simo Sorce:
On Sat, 18 Oct 2014 22:51:52 +0200 Reindl Harald <h.reindl@xxxxxxxxxxxxx> wrote:They do not say something like: "Sorry , I did not understand, can you repeat ?"the say "bitte?" like "please" in english (one single word) but for sure not "I'm not sure I understand the point you are making. Particularly, I don't see how __________ follows. Can you explain that in more depth?" - nowehere, never in real lifeI am sure you are smart enough to understand that Matthew was suggesting a different approach and not necessarily the exact wording to use. Yes they may say 'sorry?' in person when the exchange is direct, immediate and the context makes it clear they are saying sorry because they did not understand. Unfortunately that is never the case via email. You need a couple more words if you want to be sure to convey the right meaning as tone, facial expression, and other signals our bodies transmit in a live conversation do not work via email.
one possible solutionthe much easier one would be realize that email is just short, no face-to-face and in doubt not meant as attack and so no take every single word serious
you say "email needs more explanation" i say "no, email needs just not take anything personal" with my way communication is *much more* efficient just don't seek an attack and you are done most of the time
And instead say: "You are a moron that doesn't know how to speak GTFO now!"nobody said anything like that in the whole thread the OP referred to and nobody neends to pack "WTF are you talking about" in a paragraph with 50 lines to be as polite as possible read the last interview of Linus and you maybe understand what i am talking about - packing the relevant information in 100 lines of pseudo-code to be polite, friendly and the best human in the world don't help anybody people not taking every single word personal in a technical dicussion would help everyone because the noise/information ratio would be much more appropriateI am sure you do not like impoliteness more than anyone else, you just fail to understand different people have different sensibilities and not everybody likes harsh language.
frankly i have no problem with impoliteness in doubt i *prefer* impoliteness instead burry facts in a lot of words
Politeness do not require vagueness or extensive explanations, you can be polite and short at the same time.
in your native language maybe
However a little bit of politeness does wonders for *interpersonal* communications, we are not insensible robots but humans.
that's the pointso take words as "from a human" and not feel attacked whereever you see a chnace to do so and anything could be fine
Linus has some very good qualities as an engineer, but I wouldn't take a lesson in effective communication from him.
in context of technical discussions you should do soa lot of stuff about politeness would not be needed and if he would be that wrong frankly this mailing-list and Fedora would not exist at all
People resolve to harsh words, expletives and confrontation when they are *bad* at communications. You can dress it up and rationalize it as being direct and effective, but that doesn't make it true
that may be true - *but* i prefer people with knowledge *but not* good at communications over the ones good at communications but missing knowledge and relevant content
if somebody seeks for "communications" and "politeness" maybe a technical forum is just the wrong place
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