Re: [Tools-discuss] messaging formatting follies, was The IETF's email

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Hi Keith,
At 09:46 AM 24-08-2023, Keith Moore wrote:
But some specific failures (in no particular order):
We have, IMO, largely failed to make email interoperable in the presence of spam filters. Making email delivery reliable is currently, as far as I can tell, a dark art.

The filters are there to catch unwanted mail. As an anecdote, there was a public mailing list for Trust discussions. That mailing list archives contained a lot of marketing messages. The people running the service may have used some secrete recipes to make the mailing list usable. It's about the same for other sites which run a mail service. That is not to say that there aren't any deliverability hurdles.

The widespread use of email from mobile handheld devices has had a tremendous effect on the usability of email for technical collaboration, such as IETF does. I used to call this problem "Blackberry disease" because I recognized that the people reading email on Blackberry devices (i.e. some of the first handheld devices to support email) were completely unwilling to read a message more than a few lines long. You might think IETF would be in a good position to address those issues, as we have long and deep experience using email for collaboration on long technical documents.

I would view the adoption of email on smartphones as something positive. Nowadays, people at my location use a social media app instead of email to exchange messages, photos, etc. as that is what works for them.

I would not use a smartphone to collaborate on a long document. That is a matter of personal preference. There are web-based alternatives for collaboration. It's up to the individual to choose the alternative which, in his/her opinion, is the better alternative.

We haven't made emailed HTML work well, or even predictably, from one MUA to another.

The change controller for the format was the W3C.

We have failed to keep email relevant, in the public's view, except perhaps for business-to-business communications.

Yes.

Regards,
S. Moonesamy



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