Greg DeKoenigsberg wrote:
On Thu, 26 May 2005, Mike A. Harris wrote:
I disagree. There are different ways to say the same thing, and
while "WONTFIX" is very much true, it is NOT the best way of saying
it. Or should I say instead - There are better ways of saying
"WONTFIX" that are more positive and friendly.
One could argue GO_TO_HELL is a "true" resolution for some bugs,
but is it "friendly"? Is it "proactive"? Does it give the
reporter a warm feeling in their stomach?
No.
Hey Dave Lawrence...
Is there a way to add certain text to certain bugzilla emails, depending
on the presence of particular state data?
As in, if "WONTFIX" is present, some text that explains what "WONTFIX"
means in more positive terms?
--g
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Not without hacking the BZ code with some If/Else conditions. We could
change the help text on the page that explains each of the resolutions
to be more friendly and place a link to that page in each of the emails
that go out if a status change is made.
https://bugzilla.redhat.com/bugzilla/page.cgi?id=bug_status.html
Dave
--
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David Lawrence <dkl@xxxxxxxxxx>
Red Hat Quality Assurance
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www.redhat.com ftp.redhat.com
