On Thu, 26 May 2005, Mike A. Harris wrote: > I disagree. There are different ways to say the same thing, and > while "WONTFIX" is very much true, it is NOT the best way of saying > it. Or should I say instead - There are better ways of saying > "WONTFIX" that are more positive and friendly. > > One could argue GO_TO_HELL is a "true" resolution for some bugs, > but is it "friendly"? Is it "proactive"? Does it give the > reporter a warm feeling in their stomach? > > No. Hey Dave Lawrence... Is there a way to add certain text to certain bugzilla emails, depending on the presence of particular state data? As in, if "WONTFIX" is present, some text that explains what "WONTFIX" means in more positive terms? --g _____________________ ____________________________________________ Greg DeKoenigsberg ] [ the future masters of technology will have Community Relations ] [ to be lighthearted and intelligent. the Red Hat ] [ machine easily masters the grim and the ] [ dumb. --mcluhan Red Hat Summit ] [ New Orleans ] [ Learn. Network. Experience Open Source. June 1/2/3 2005 ] [ (And Make Your Boss Pay For It.) [ http://www.redhat.com/promo/summit/