Re: One user having attachment problems

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On Thu, May 10, 2007 7:50, Gary Halleen said:
> <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
> <html>
> <head>
>   <meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
>   <title></title>
> </head>
> <body bgcolor="#ffffff" text="#000000">
> <br>
> <br>
> Paul Lesniewski wrote:
> <blockquote
>  cite="mid58191e420705100314j3ea587a6p5400c0991b994047@xxxxxxxxxxxxxx"
>  type="cite">
>   <pre wrap="">On 5/10/07, Gary Halleen <a class="moz-txt-link-rfc2396E"
> href="mailto:gary@xxxxxxxxxxx";>&lt;gary@xxxxxxxxxxx&gt;</a> wrote:
>   </pre>
>   <br>
>   <blockquote type="cite">
>     <pre wrap="">When I login as the problem user, and attach one image,
> the file appears
> in the attach directory, and shows up on the bottom of the message.
>     </pre>
>   </blockquote>
> </blockquote>
> There are several users on the system.&nbsp; All users, except one, are
> having no problems.&nbsp; In other words, if I login as myself, or any
> other
> user on the system, attachments work with no problem.&nbsp; However, if I
> login as one of the users (a non-technical user), attachments fail.&nbsp;
> <br>
> <br>
> For this user, it appears that attachments work as long as you only
> browse and add a single one.&nbsp; If you browse and add a second, the
> first
> disappears.<br>
> <br>
> Regardless of whether you attach one or more, for this one user, the
> message that gets sent does not have any attachments with it, and the
> files are not removed from the attach directory on the server.<br>
> <br>
> To reiterate, all other users on the system are working perfectly
> fine.&nbsp; <br>
> <br>
> <blockquote
>  cite="mid58191e420705100314j3ea587a6p5400c0991b994047@xxxxxxxxxxxxxx"
>  type="cite">
>   <blockquote type="cite">
>     <pre wrap="">
> When I attach the second image, the first file disappears from the
> squirrelmail page, and is replaced by the second one.  It also appears in
> the attach directory.
>
> When the message is sent, the message that is delivered to the other
> mailbox has no attachments at all.  The attach directory on the server
> still contains the images that were supposed to be attached.
>
> Any ideas on this?
>     </pre>
>   </blockquote>
>   <pre wrap=""><!---->
> Yes, read the posting guidelines, post ALL information about your
> server, your SM installation, especially any customizations you've
> done to it.  SM has never had this problem that I am aware of (this
> feature being largely unchanged for a couple years I believe) so I am
> inclined to think you made your own changes to the code that caused
> this.  If not, you have not provided enough information for us to even
> begin to help....
>   </pre>
> </blockquote>
> <br>
> This is a pretty vanilla installation.&nbsp; I've modified NO code at
> all.&nbsp;
> I am using MySQL for preferences and address book.&nbsp; MySQL is on
> localhost, and this user's address book works fine.<br>
> <br>
> Squirrelmail version is 1.4.7-4.fc4, running on Fedora Core 4.<br>
> I have several plugins installed:&nbsp; <br>
> &nbsp;Installed Plugins<br>
> &nbsp;&nbsp;&nbsp; 1. abook_group<br>
> &nbsp;&nbsp;&nbsp; 2. abook_take<br>
> &nbsp;&nbsp;&nbsp; 3. administrator<br>
> &nbsp;&nbsp;&nbsp; 4. autocomplete<br>
> &nbsp;&nbsp;&nbsp; 5. calendar<br>
> &nbsp;&nbsp;&nbsp; 6. calendar_file_backend<br>
> &nbsp;&nbsp;&nbsp; 7. change_pass<br>
> &nbsp;&nbsp;&nbsp; 8. compatibility<br>
> &nbsp;&nbsp;&nbsp; 9. delete_move_next<br>
> &nbsp;&nbsp;&nbsp; 10. filters<br>
> &nbsp;&nbsp;&nbsp; 11. info<br>
> &nbsp;&nbsp;&nbsp; 12. listcommands<br>
> &nbsp;&nbsp;&nbsp; 13. message_details<br>
> &nbsp;&nbsp;&nbsp; 14. newmail<br>
> &nbsp;&nbsp;&nbsp; 15. pupdate<br>
> &nbsp;&nbsp;&nbsp; 16. secure_login<br>
> &nbsp;&nbsp;&nbsp; 17. squirrelspell<br>
> &nbsp;&nbsp;&nbsp; 18. twc_weather<br>
> &nbsp;&nbsp;&nbsp; 19. unsafe_image_rules<br>
> <br>
> sendmail 8.13.7<br>
> <br>
> clamav &amp; clamav-milter 0.90.2<br>
> <br>
> spamassassin 3.1.7<br>
> <br>
> The problem messages are not tagged as spam or virus.&nbsp; Here's sample
> info from the message header:<br>
> <br>
> <pre id="line1">X-Spam-Checker-Version: SpamAssassin 3.1.7 (2006-10-05) on
> groo.halleen.com
> X-Spam-Level:
> X-Spam-Status: No, score=-4.4 required=5.0 tests=ALL_TRUSTED,BAYES_00
> autolearn=unavailable version=3.1.7
> To: <a class="moz-txt-link-abbreviated"
> href="mailto:gary@xxxxxxxxxxx";>gary@xxxxxxxxxxx</a>
> User-Agent: SquirrelMail/1.4.7-4.fc4
> MIME-Version: 1.0
> Content-Type: text/plain;charset=iso-8859-1
> Content-Transfer-Encoding: 8bit
> X-Priority: 3 (Normal)
> Importance: Normal
> X-Virus-Scanned: ClamAV version 0.90.2, clamav-milter version 0.90.2 on
> localhost
> X-Virus-Status: Clean
>
>
> Is there any pertinent information I'm not sending you?
>
> Gary
>
> </pre>
> </body>
> </html>
>
Had a similar problem with a script I wrote to handle uploaded files. 
Turned out the non-technical user was using '&' and other funky characters
in their file names and the safety test I was using was truncating the
file name.  Only reason I thought of this is technial users don't use
strange characters in their file name, non-techies do.

Luck

bill


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