Re: One user having attachment problems

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Please do not top-post

> > On 5/8/07, Gary Halleen <gary@xxxxxxxxxxx> wrote:
> >> I have a single user with problems attaching files to an e-mail.
> >>
> >> This happens whether she logs in from her computer, or if I login as her
> >> from my computer.  All other users are working fine.
> >>
> >> Symptom:  Click on Compose and then click on Browse, at the bottom of
> >> the
> >> message.  Find the file to attach, and click on Add.  The file appears
> >> in
> >> the list.  Click on Browse to add a second file, and as soon as you
> >> click
> >> Add, the first file disappears.
> >
> > Seems suspicious.  Watch the attachments directory when you do this --
> > does the file also disappear?  Probably not...  You should also show
> > all relevant system information per the posting guidelines.
> >
> >> Again, if I login as myself, it works fine, but not as this one user.
> >>
> >> I'm assuming a setting got changed somewhere, but can't locate it.
> >>
> >> Thanks!
> >>
> >> Gary
>
> Thank you for the reply, Paul.
>
> Should the attachment directory be empty unless a user is sending an
> e-mail with an attachment?  Or, should it contain several files?

Should be empty, but sometimes users cancel their messages with
attachments before they send them, and files get left over, thus the
recommendation that you run a cron process to clean old ones out.

> I'm running 1.4.7-4.fc4 on Fedora Core 4.  This is not a new install.
> It's been running for a couple years now.

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