Re: One user having attachment problems

[Gary Halleen <gary@xxxxxxxxxxx>]

Paul Lesniewski wrote:

On 5/10/07, Gary Halleen <gary@xxxxxxxxxxx> wrote:
  

When I login as the problem user, and attach one image, the file appears
in the attach directory, and shows up on the bottom of the message.
    

There are several users on the system.  All users, except one, are having no problems.  In other words, if I login as myself, or any other user on the system, attachments work with no problem.  However, if I login as one of the users (a non-technical user), attachments fail. 

For this user, it appears that attachments work as long as you only browse and add a single one.  If you browse and add a second, the first disappears.

Regardless of whether you attach one or more, for this one user, the message that gets sent does not have any attachments with it, and the files are not removed from the attach directory on the server.

To reiterate, all other users on the system are working perfectly fine. 

When I attach the second image, the first file disappears from the
squirrelmail page, and is replaced by the second one.  It also appears in
the attach directory.

When the message is sent, the message that is delivered to the other
mailbox has no attachments at all.  The attach directory on the server
still contains the images that were supposed to be attached.

Any ideas on this?
    

Yes, read the posting guidelines, post ALL information about your
server, your SM installation, especially any customizations you've
done to it.  SM has never had this problem that I am aware of (this
feature being largely unchanged for a couple years I believe) so I am
inclined to think you made your own changes to the code that caused
this.  If not, you have not provided enough information for us to even
begin to help....
  

This is a pretty vanilla installation.  I've modified NO code at all.  I am using MySQL for preferences and address book.  MySQL is on localhost, and this user's address book works fine.

Squirrelmail version is 1.4.7-4.fc4, running on Fedora Core 4.
I have several plugins installed: 
 Installed Plugins
    1. abook_group
    2. abook_take
    3. administrator
    4. autocomplete
    5. calendar
    6. calendar_file_backend
    7. change_pass
    8. compatibility
    9. delete_move_next
    10. filters
    11. info
    12. listcommands
    13. message_details
    14. newmail
    15. pupdate
    16. secure_login
    17. squirrelspell
    18. twc_weather
    19. unsafe_image_rules

sendmail 8.13.7

clamav & clamav-milter 0.90.2

spamassassin 3.1.7

The problem messages are not tagged as spam or virus.  Here's sample info from the message header:

X-Spam-Checker-Version: SpamAssassin 3.1.7 (2006-10-05) on groo.halleen.com
X-Spam-Level: 
X-Spam-Status: No, score=-4.4 required=5.0 tests=ALL_TRUSTED,BAYES_00 
autolearn=unavailable version=3.1.7
To: gary@xxxxxxxxxxx
User-Agent: SquirrelMail/1.4.7-4.fc4
MIME-Version: 1.0
Content-Type: text/plain;charset=iso-8859-1
Content-Transfer-Encoding: 8bit
X-Priority: 3 (Normal)
Importance: Normal
X-Virus-Scanned: ClamAV version 0.90.2, clamav-milter version 0.90.2 on localhost
X-Virus-Status: Clean


Is there any pertinent information I'm not sending you?

Gary

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