On Thu, Apr 10, 2003 at 09:53:52AM -0400, Michael George wrote: > Let's see... > > Basic Edition provides 90-days of Installation and Configuration support > (Monday-Friday 9am-5pm ET), and is available via download only. > > vs. > > Standard Edition provides a full year of Standard support (includes > Monday-Friday 9am-9pm phone support with 4 hour response (9am-5pm outside > North America) and a one year subscription to Red Hat Enterprise Network. > Customers ordering Standard Edition will receive a full boxed-product with CDs > and printed documentation and are also able to download the software if > desired. > > Okay, so with the basic edition I don't get the RHN subscription. That takes > $350 to $410 per machine. You're still not reading the page! Please read *all* of: http://www.redhat.com/software/rhel/purchase/ See the line that says "Red Hat Enterprise Network Services 1-Year"? See the checkmark in the column for "Basic Editions"? Now what part do you still find confusing? Let me know so that I can pass it on to my Red Hat contacts - you're not the first, but so far I haven't been able to make Red Hat realize that this is confusing. Perhaps if somebody can tell me what they can do to make it clearer, they'll make the change. -- Ed Wilts, Mounds View, MN, USA mailto:ewilts@xxxxxxxxxx Member #1, Red Hat Community Ambassador Program