Re: [OT] Rudeness and Netiquette (was: FAQ)

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On Thu, 2003-10-16 at 08:49, T. Ribbrock wrote:
> <Snip>> Don't Worry Have a Homebrew!
> 
> Maybe that was the reason... ;-) "Don't worry, have a penguin" doesn't
> quite work the same way... :-)) Nonetheless, I'm curious: How big was
> the scope of that forum: A few hundred? Thousands? Local, worldwide?
> I'm asking, 'cause it's hard to imagine this working on a list like
> redhat-list (let alone world-wide Usenet forums) with thousands of
> mails per month - the sheer volume would make the list unusable, IMO.
<snip>
Indeed, it was world-wide with brewers from all over. A lot of very
knowledgeable people. I learned not to take beer for granted. Zymurgy is
indeed a science and I learned how the various combinations of water,
malt, hops, and yeast and the varying characteristics of each strain can
impact the flavor. Also learned how Budweiser manages consistency at
such large volumes. God, I miss that forum. 
> 
> > The world was a friendlier place back then. 
> 
> "Friendly" is a matter of definition sometimes. I've already mentioned
> that I regard some "FAQ behaviour" as rude (same goes for folks who
> are too lazy to trim their quotes and similar behaviour). On the other
> hand, I absolutely agree with you if you say that answers should be
> written in a polite, friendly manner, even if you *do* point the
> sender to other sources. There's no reason for getting unfriendly when
> doing so.
<snip>
I agree that people do need to look things up. And your assertion that
they can be told that in a civil manner is also correct. As I said
earlier though, I refer to the poor bloke who came in after being away
and just happened to ask about RH10. This wasn't a technical question,
nor something that might be easily looked up. It was more like a hey,
I'm back, what'd I miss? Kind of question. That is what tweaked me. 
Anyway, I do agree that people need to learn to do research. I always
try to find the answers on google, etc, except when I am under the gun
and don't have time to research. Then I might pop a question in here
while I work on something else. (I am the only one doing this here.) So
granted, I might take a shortcut now and then, but most of the time I do
the research myself. Quite frankly though, I might have asked the same
question regarding RHL10 if I had just gotten back. Fortunately, the
whole Fedora/RHL10 played out before I left on my honeymoon.
Cheers, Ed


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