Re: Triaging RH Bugzilla and forwarding bugs upstream (Was: F24, small backward steps)

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On 09/14/2016 06:24 PM, Josh Boyer wrote:
On Wed, Sep 14, 2016 at 11:50 AM, Ralf Corsepius <rc040203@xxxxxxxxxx> wrote:

In this areas I primarily see 2 groups:
- Maintainers, who are overloaded with BZs.
IMO, this primarily is an ego problem and partially a project
management/leadership problem.

I mostly disagree, but even in the small amount I do agree I believe
you have the order reversed in terms of the primary cause.

Well, openly said, if maintainers complain and excuse with "overload" they in first place should ask themselves, why they can't do better.

My impression is, in many cases, it's ego, which prevents to acknowledge they need "to divert".

- A package triggering too many BZs.
IMO, this should question the package's quality.

We have no bar for software quality, only for initial packaging of
said software.  We rely on package maintainers to ensure things work.
Sometimes that isn't really known until a wider audience starts using
the package.  That essentially makes this a subset of your original
problem group of too many BZs.

I was primarily referring to ABRT, here. If the reports it generates can not be processed in reasonable manners, ABRT is useless.

Ralf

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