Triaging RH Bugzilla and forwarding bugs upstream (Was: F24, small backward steps)

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>>>>> "RC" == Ralf Corsepius <rc040203@xxxxxxxxxx> writes:

RC> IMO, it should be mandatory for Fedora maintainers to look into RH
RC> Bugzilla, because that's the product they are "maintaining" and what
RC> users are using.

I disagree in general; when the bug volume exceeds a certain amount
bugzilla basically becomes useless.  However, it would be really nice if
_someone_ looked at RH bugzilla for those packages and did something
with them.

We used to have "bugzappers".  What we really need is someone to do
triage and to forward bugs on to upstream when appropriate.  This
obviously requires volunteers.

I think this is an excellent job for someone who wants to help out.
Does Gnome have documentation on performing bug triage like our kernel
team does?  https://fedoraproject.org/wiki/KernelBugTriage

All volunteers would really need is accounts at the upstream trackers,
the will to search for duplicate bugs there, and some basic knowledge of
when to ask for more information and how to properly select components
upstream.  I would imagine that a large number of the bugs that are
filed are duplicates of existing bugs anyway.

Note that I sadly don't have any free time to actually help with this.
I've tried to do kernel bug triage, and it's very, very difficult and
time consuming.  But that's the kernel; I would hope that just sorting
out Gnome bugs wouldn't be quite so bad.

 - J<
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