Re: Triaging RH Bugzilla and forwarding bugs upstream (Was: F24, small backward steps)

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On 09/14/2016 04:44 PM, Jason L Tibbitts III wrote:
"RC" == Ralf Corsepius <rc040203@xxxxxxxxxx> writes:

RC> IMO, it should be mandatory for Fedora maintainers to look into RH
RC> Bugzilla, because that's the product they are "maintaining" and what
RC> users are using.

I disagree in general;
Whom do you report problems with HW to in real life? To the manufacturer or to a component's manufacturer?

Almost certainly the manufacturer and not to a component's manufacturer.

when the bug volume exceeds a certain amount
bugzilla basically becomes useless.

When the bug volume becomes too large, the causes for this should be analysed and be addressed.

In this areas I primarily see 2 groups:
- Maintainers, who are overloaded with BZs.
IMO, this primarily is an ego problem and partially a project management/leadership problem.

- A package triggering too many BZs.
IMO, this should question the package's quality.


Ralf
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