On Thu, 2011-04-14 at 19:31 -0500, Travis Moe wrote: > First off Paul, as mentioned earlier, email was working perfectly fine > yesterday. There were no changes made by anyone (unless someone > magically hacked into my email) in the past 24 hours I have been > unable to login to my email all day today and other email accounts > have been unaccessable today as well, giving the same "uknown user or > password" error message. > > Using squirrelmail has been nothing but an absolute nightmare. One > day things will work, the next day it won't with access being an > issue, getting error messages when trying to send messages, running > extremely slow, and so on. The system is a joke and anytime I look > for assistance, it's near impossible to find and no one cares. > > With a lot of luck, maybe squirrelmail will "miraculously" work all of > a sudden again as in the past and I can access my email. Until then, > I'll be looking for new website hosters who use a professional email > service and not some mickey mouse program that works 50% of the time. > > Travis Hello Travis, From the outset, let me just say that I am not an expert in SM, just a happy user of it and I'm afraid that I'm unlikely to be of much help to you here; but I would just like to make a few observations: Forgive me if you know this, but you should remember that Squirrelmail is just a front-end to your IMAP or POP server. In essence it simply *presents* your mail to you (and does it very well). Things like logging in etc are largely controlled by the IMAP back-end. So you are, in all probability, shouting at the wrong people. You mention in a later post that Squirrelmail was integrated into your webhosting. The same people who set up that hosted system probably set up the IMAP back-end and it is almost certainly them to whom you should direct your questions. Squirrelmail is FREE Open Source software. It is a very sophisticated product, but it is developed entirely by people who give up their spare time to develop, maintain and improve it. If you ask in the right way, it is my experience that those same people can be very helpful in getting your system working in the way that you want it. I run my own IMAP server (Dovecot) and have Squirrelmail serving up the emails from that quite happily. It is only a small system for myself and my family, but it works very well indeed. I have complete control over it because I host it myself. It sounds like you don't have complete control, so you should speak to the people that do - your hosting company. http://squirrelmail.org/support/enduser.php > > > On Thu, Apr 14, 2011 at 6:13 PM, Paul Lesniewski <paul@xxxxxxxxxxxxxxxx> wrote: > > On Thu, Apr 14, 2011 at 2:20 PM, Travis Moe > > <travismoe.vanguard@xxxxxxxxx> wrote: > >> Hello, > >> > >> All of a sudden today, I was unable to login to my email account with > >> squirrelmail. It gave me an error message saying "unknown user or > >> password". I am also the administrator of the website. The password > >> has never been changed and I also went in as the system admin the > >> change the password and it still gave me the same error message with > >> the new password. The email was working perfectly fine yesterday and > >> absolutely no changes have been made in the last 24 hours to warrant > >> this issue. > > > > Computers don't stop working unless *something* changed. Your job is > > to figure out what did. Your best starting point is your mail server > > log files. Please review the mailing list posting guidelines for tips > > on how to find them if you don't know where they are. > > > >> Any assistance would be greatly appreciated! > > > > -- > > Paul Lesniewski > > SquirrelMail Team > > Please support Open Source Software by donating to SquirrelMail! > > http://squirrelmail.org/donate_paul_lesniewski.php > >
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