One more confirmation that it is a failure in the RH9 code and not something accurately foisted off on the hardware nor the user -- PNP had already been toggled off for RH8. Again, RH8 has been recognizing the same modem on the same motherboard across hundreds of boots -- RH9 has now successfully recognized the modem once (and sustained the connection via Mozilla for Web and E-mail access), then failed twice to even recognize the modem, and now recognizes the modem but always drops the connection with the ISP once the handshaking routine is complete. Modem connectivity is a critical element of the package and should be bulletproof prior to release. (Before the modem is blamed it is kernel 2.4 friendly.) Some obscure auto-magically set default appears to be causing the failure -- I suppose when I have time I am willing to waste chasing and fixing the error I will be able to actually use the software I paid for. One more software release not ready for prime time (common to 25+ years of experience with products from M$, Linux, & Apple). Will have to tweak RH9 into doing what the box and sales literature promised it would do. Sigh ... doc > To the contrary, not being able to get repeatable hardware recognition from one > boot to the next is a hallmark of not turning off the PNP setting in your BIOS. > Please try it if you haven't already done so. > jb