Re: Problem with xHCI; mass storage device not detected

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Hi,

Gentle reminder. Any ideas about that log?

On Thu, Feb 2, 2012 at 2:14 AM, Felipe Contreras
<felipe.contreras@xxxxxxxxx> wrote:
> On Wed, Feb 1, 2012 at 6:51 PM, Sarah Sharp
> <sarah.a.sharp@xxxxxxxxxxxxxxx> wrote:
>> On Tue, Jan 31, 2012 at 10:52:42PM +0200, Felipe Contreras wrote:
>>> On Tue, Jan 31, 2012 at 9:34 PM, Sarah Sharp
>>> <sarah.a.sharp@xxxxxxxxxxxxxxx> wrote:
>>> > On Tue, Jan 31, 2012 at 02:18:12PM +0200, Felipe Contreras wrote:
>>> >> I'm contacting the support for the U34P card. Also, I will try to
>>> >> update the firmware of the USB 3 device.
>>> >
>>> > I'm trying to figure out if there's a way to create a quirk for your
>>> > card, to work around the bad extended capabilities.  Can you capture
>>> > dmesg, and plug and unplug a USB 2.0 device into each port?  I'm looking
>>> > for lines in the dmesg that say:
>>> >
>>> > Port Status Change Event for port X.
>>> >
>>> > That will let me know which port offsets the host controller thinks are
>>> > USB 2.0 ports.
>>>
>>> Here it is:
>>> http://people.freedesktop.org/~felipec/xhci/dmesg_3.txt.xz
>>
>> "You don't have permission to access /~felipec/xhci/dmesg_3.txt.xz on
>> this server."
>
> Opps! Fixed.
>
>>> Note that this USB 2.0 device didn't work =/
>>
>> BTW, I think I finally know why your host controller only lists one USB
>> 2.0 port on the roothub.  I recall that VIA made the decision to re-use
>> one of their USB 2.0 hubs in their host controller.  So the internal
>> diagram of the host controller card actually looks something like this:
>>
>>             xHCI roothub port status registers
>>
>> USB 2                           USB 3   USB 3   USB 3   USB 3
>> port 1                          port 2  port 3  port 4  port 5
>> ______________________________________________________________
>>  |                                |       |       |       |
>>  |                                |       |       |       |
>> ________________________________  |       |       |       |
>>                VIA             | |       |       |       |
>>                USB 2           | |       |       |       |
>>                hub             | |       |       |       |
>> port 1   port2   port 3   port 4| |       |       |       |
>> ________________________________| |       |       |       |
>>  |        |        |       |      |       |       |       |
>>  |        |        |       ________       |       |       |
>>  |        |        |       physical       |       |       |
>>  |        |        |        port 1        |       |       |
>>  |        |        |_________________     |       |       |
>>  |        |                          |    |       |       |
>>  |        |                          ______       |       |
>>  |        |                         physical      |       |
>>  |        |                          port 2       |       |
>>  |        |__________________________________     |       |
>>  |                                           |    |       |
>>  |                                          _______       |
>>  |                                          physical      |
>>  |                                           port 3       |
>>  |___________________________________________________     |
>>                                                    _______
>>                                                   physical
>>                                                    port 4
>>
>> From a user standpoint, you see four physical ports on the card that
>> provide both USB 2.0 and USB 3.0 connections.  Internally though,
>> there's a USB 2.0 hub that's in between the four USB 2.0 port
>> connections and the one USB 2.0 port register in the xHCI roothub.
>>
>> It's called a "tier-mismatch" in the xHCI spec.  You can look at Figure
>> 43 in section 4.24.2.3 for a non-ascii version of a tier mismatch:
>>
>> http://www.intel.com/technology/usb/download/xHCI_Specification_for_USB.pdf
>>
>> So that's why we saw the USB 2.0 hub get enumerated when you showed me
>> the log of plugging in a USB 3.0 device.  I thought it was a part of
>> your USB 3.0 device, but it was actually part of the host controller.  I
>> think the USB 3.0 device just didn't link train with the host controller
>> (in fact the host controller didn't even report it failed link
>> training).
>
> I see, that makes sense. But what could case that error?
>
> Cheers.

-- 
Felipe Contreras
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