Re: Problem with xHCI; mass storage device not detected

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Hi,

On Mon, Jan 30, 2012 at 7:08 PM, Sarah Sharp
<sarah.a.sharp@xxxxxxxxxxxxxxx> wrote:
> On Sun, Jan 29, 2012 at 03:45:23PM +0200, Felipe Contreras wrote:
>> On Sat, Jan 28, 2012 at 11:18 PM, Felipe Contreras
>> <felipe.contreras@xxxxxxxxx> wrote:
>> > On Sat, Jan 28, 2012 at 9:07 PM, Sarah Sharp
>> > <sarah.a.sharp@xxxxxxxxxxxxxxx> wrote:
>> >> Does your mass storage device contain a USB hub, or are you plugging the
>> >> mass storage device into the hub?
>> >
>> > Hm? I don't know, I'm plugging it directly into the USB3 card.
>> >
>> > BTW. It works correctly in Windows, although I recall a message saying
>> > that I should connect it to a USB3 port, but it was USB3...
>
> So you are trying to connect a USB 3.0 mass storage device directly into
> the roothub, and Windows is complaining that it's not running at USB 3.0
> speeds.  That might mean the host controller just can't link train with
> the USB 3.0 device.  Can you look at the device manager in Windows and
> see what speed it says the device is running at?

Yeah. I cannot see the speed, but I tried copying a file, and it
didn't go faster than 30Mbps.

In fact, I noticed issues in Windows as well. I had to plug and unplug
the device in multiple ports, eventually it worked.

I tried the same in Linux and after I few tries I got it to show in
lsusb, but that's it. I'm attaching the log.

>> Oh, and the same seems to happen with other mass storage devices.
>
> Are these other mass storage devices also USB 3.0?  Or are you getting
> the "please connect to a USB 3.0 port" message with true USB 2.0 mass
> storage devices?

No, these are USB 2.0, and I get no messages.

I wonder if this is related to the fact that I connected the PCIe x1
card into a PCIe x16 slot. AFAIK that's supposed to work.

Cheers.

-- 
Felipe Contreras

Attachment: dmesg.txt.xz
Description: application/xz


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