Re: Problem with xHCI; mass storage device not detected

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On Tue, Jan 31, 2012 at 11:34:34AM -0800, Sarah Sharp wrote:
> On Tue, Jan 31, 2012 at 02:18:12PM +0200, Felipe Contreras wrote:
> > I'm contacting the support for the U34P card. Also, I will try to
> > update the firmware of the USB 3 device.
> 
> I'm trying to figure out if there's a way to create a quirk for your
> card, to work around the bad extended capabilities.  Can you capture
> dmesg, and plug and unplug a USB 2.0 device into each port?  I'm looking
> for lines in the dmesg that say:
> 
> Port Status Change Event for port X.
> 
> That will let me know which port offsets the host controller thinks are
> USB 2.0 ports.

Looking at your log further, it seems that the host controller really
does report that there's 5 ports:

Jan 27 23:06:50 dyfed kernel: [    1.097750] xhci_hcd 0000:02:00.0: Max ports: 5

I don't know if the xHCI driver can even access the port status
registers for those hidden USB 2.0 ports.  The VIA host is a revision
0x1 PCI device, so it's pretty likely that you got an early prototype
that was just busted and not certified.  I'd return it and get a
different brand.

Sarah Sharp
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