The only thing with ACD is it selects the FIRST available endpoint within a group. I need a program to call ALL the endpoints in a particular group, and route to the one that answers. I've had a go with writing such a router but havn't had much success as yet. Any ideas please? ----- Original Message ----- From: "Michal Zygmuntowicz" <m.zygmuntowicz@xxxxxxx> To: <openh323gk-users@xxxxxxxxxxxxxxxxxxxxx> Sent: Friday, July 02, 2004 12:29 PM Subject: Re: RouteRequests > If you are looking for a dialer, then gnugk will not handle this. > But if you are looking for some kind of call center application, > you may consider checking the ACD application (you can find it at > www.gnugk.org), which can distribute calls among registered agents. > > On Fri, 2004-07-02 at 13:05, Jeremy Davis wrote: > > Thanks for your reply. > > > > I have a load of endpoints that constantly read the gatekeeper. What I'd > > like to do is, if an endpoint is configured to be a switchboard endpoint, > > the phone will ring if it sees a call to "switch". This way multiple phones > > will ring, and when one of those phones is picked up, I would then like to > > issue my RouteToAlias. > > > > So basically what I want to do is if a call comes in on a certain line, I > > want all the switchboard phones to ring. When one is picked up, the incoming > > call should be routed to that endpoint. > > > > Can you think of an alternative please? TIA > > > > ----- Original Message ----- > > From: "Michal Zygmuntowicz" <m.zygmuntowicz@xxxxxxx> > > To: <openh323gk-users@xxxxxxxxxxxxxxxxxxxxx> > > Sent: Friday, July 02, 2004 11:53 AM > > Subject: Re: RouteRequests > > > > > > > Maximum reasonable value here is 6 seconds. This is because > > > the RouteRequest are triggered by an ARQ message sent from an endpoint. > > > Default timeout to wait for ACF (response to ARQ) is ca. 6 seconds. > > > There is a retransmission, of course, but that does not change the fact, > > > that you need to issue your rta quickly. > > > > > > On Fri, 2004-07-02 at 12:38, Jeremy Davis wrote: > > > > Listed below is my gatekeeper.ini. I have set up a virtual queue called > > > > "switch". When switch is call, the call is disconnected after the > > default > > > > 10s unless I issue a command such as RouteToAlias. However I'd like to > > > > increase the disconnect timeout of 10s to say 180s. I have set > > > > "RequestTimeout" and "CTI_Timeout" accordingly and issued a "reload" > > > > command, however all calls to switch still timeout after 10s. > > > > > > > > Can anyone tell me what I'm doing wrong please? TIA > > > > > > > > Jerry Davis > > > > > > > > [Gatekeeper::Main] > > > > Fourtytwo=42 > > > > Home=1.0.1.6 > > > > [GkStatus::Auth] > > > > rule=allow > > > > [RoutedMode] > > > > GKRouted=1 > > > > [RasSrv::RRQFeatures] > > > > OverwriteEPOnSameAddress=0 > > > > AcceptEndpointIdentifier=1 > > > > AcceptGatewayPrefixes=1 > > > > [RasSrv::GWPrefixes] > > > > jvfgateway=9 > > > > jvfgateway=0 > > > > [RasSrv::RewriteE164] > > > > 9= > > > > [CTI::Agents] > > > > VirtualQueue=switch > > > > RequestTimeout=180 > > > > CTI_Timeout=180 > > > > > ------------------------------------------------------- > This SF.Net email sponsored by Black Hat Briefings & Training. > Attend Black Hat Briefings & Training, Las Vegas July 24-29 - > digital self defense, top technical experts, no vendor pitches, > unmatched networking opportunities. Visit www.blackhat.com > > _______________________________________________________ > > List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx > Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549 > Homepage: http://www.gnugk.org/ ------------------------------------------------------- This SF.Net email sponsored by Black Hat Briefings & Training. Attend Black Hat Briefings & Training, Las Vegas July 24-29 - digital self defense, top technical experts, no vendor pitches, unmatched networking opportunities. Visit www.blackhat.com _______________________________________________________ List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549 Homepage: http://www.gnugk.org/
