Listed below is my gatekeeper.ini. I have set up a virtual queue called "switch". When switch is call, the call is disconnected after the default 10s unless I issue a command such as RouteToAlias. However I'd like to increase the disconnect timeout of 10s to say 180s. I have set "RequestTimeout" and "CTI_Timeout" accordingly and issued a "reload" command, however all calls to switch still timeout after 10s. Can anyone tell me what I'm doing wrong please? TIA Jerry Davis [Gatekeeper::Main] Fourtytwo=42 Home=1.0.1.6 [GkStatus::Auth] rule=allow [RoutedMode] GKRouted=1 [RasSrv::RRQFeatures] OverwriteEPOnSameAddress=0 AcceptEndpointIdentifier=1 AcceptGatewayPrefixes=1 [RasSrv::GWPrefixes] jvfgateway=9 jvfgateway=0 [RasSrv::RewriteE164] 9= [CTI::Agents] VirtualQueue=switch RequestTimeout=180 CTI_Timeout=180 ------------------------------------------------------- This SF.Net email sponsored by Black Hat Briefings & Training. Attend Black Hat Briefings & Training, Las Vegas July 24-29 - digital self defense, top technical experts, no vendor pitches, unmatched networking opportunities. Visit www.blackhat.com _______________________________________________________ List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549 Homepage: http://www.gnugk.org/