Re: RouteRequests

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If you are looking for a dialer, then gnugk will not handle this.
But if you are looking for some kind of call center application,
you may consider checking the ACD application (you can find it at
www.gnugk.org), which can distribute calls among registered agents.

On Fri, 2004-07-02 at 13:05, Jeremy Davis wrote:
> Thanks for your reply.
> 
> I have a load of endpoints that constantly read the gatekeeper. What I'd
> like to do is, if an endpoint is configured to be a switchboard endpoint,
> the phone will ring if it sees a call to "switch". This way multiple phones
> will ring, and when one of those phones is picked up, I would then like to
> issue my RouteToAlias.
> 
> So basically what I want to do is if a call comes in on a certain line, I
> want all the switchboard phones to ring. When one is picked up, the incoming
> call should be routed to that endpoint.
> 
> Can you think of an alternative please? TIA
> 
> ----- Original Message ----- 
> From: "Michal Zygmuntowicz" <m.zygmuntowicz@xxxxxxx>
> To: <openh323gk-users@xxxxxxxxxxxxxxxxxxxxx>
> Sent: Friday, July 02, 2004 11:53 AM
> Subject: Re:  RouteRequests
> 
> 
> > Maximum reasonable value here is 6 seconds. This is because
> > the RouteRequest are triggered by an ARQ message sent from an endpoint.
> > Default timeout to wait for ACF (response to ARQ) is ca. 6 seconds.
> > There is a retransmission, of course, but that does not change the fact,
> > that you need to issue your rta quickly.
> >
> > On Fri, 2004-07-02 at 12:38, Jeremy Davis wrote:
> > > Listed below is my gatekeeper.ini. I have set up a virtual queue called
> > > "switch". When switch is call, the call is disconnected after the
> default
> > > 10s unless I issue a command such as RouteToAlias. However I'd like to
> > > increase the disconnect timeout of 10s to say 180s. I have set
> > > "RequestTimeout" and "CTI_Timeout" accordingly and issued a "reload"
> > > command, however all calls to switch still timeout after 10s.
> > >
> > > Can anyone tell me what I'm doing wrong please? TIA
> > >
> > > Jerry Davis
> > >
> > > [Gatekeeper::Main]
> > > Fourtytwo=42
> > > Home=1.0.1.6
> > > [GkStatus::Auth]
> > > rule=allow
> > > [RoutedMode]
> > > GKRouted=1
> > > [RasSrv::RRQFeatures]
> > > OverwriteEPOnSameAddress=0
> > > AcceptEndpointIdentifier=1
> > > AcceptGatewayPrefixes=1
> > > [RasSrv::GWPrefixes]
> > > jvfgateway=9
> > > jvfgateway=0
> > > [RasSrv::RewriteE164]
> > > 9=
> > > [CTI::Agents]
> > > VirtualQueue=switch
> > > RequestTimeout=180
> > > CTI_Timeout=180




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