On Thu, 2016-09-15 at 23:09 +0000, Zbigniew Jędrzejewski-Szmek wrote: > > So, what if we steer end users away from Bugzilla and bug-trackers > > completely² and to Ask Fedora³ instead? The triage team could [...] > > > But there's no triage team. Adding another layer of indirection without > a dedicated new workforce would likely just divert resources away > from the existing bug fixing process. And before anyone asks - we've tried to have a triage team several times and it has never really worked so far. It's a hard and relatively thankless job which volunteers rapidly get sick of, and no-one seems terribly interested in paying for it. If someone wants to try again, go for it, but I think any of us who's tried before wouldn't be optimistic about the chances... -- Adam Williamson Fedora QA Community Monkey IRC: adamw | Twitter: AdamW_Fedora | XMPP: adamw AT happyassassin . net http://www.happyassassin.net -- devel mailing list devel@xxxxxxxxxxxxxxxxxxxxxxx https://lists.fedoraproject.org/admin/lists/devel@xxxxxxxxxxxxxxxxxxxxxxx
