On Fri, 2010-08-27 at 15:47 -0700, Bob Arendt wrote: > On 08/27/10 15:19, Jeff Spaleta wrote: > > On Fri, Aug 27, 2010 at 2:08 PM, Jon Masters<jonathan@xxxxxxxxxxxxxx> wrote: > >> Again, I feel it is necessary to have a survey of Fedora users. > >> Preferably annually. And listen to the feedback. If they say "yep, we > >> just love the churn, the number of updates" and so forth, then fine. If > >> they say "actually we'd like less than 800 updates after installing", > >> then also fine. I'm sorry to beat a dead horse, I just feel it is very > >> important that we finally, clearly articulate who our users are and what > >> they want by treating more like customers and gathering their input. > > > > How would you prevent such a survey opportunity from being dominated > > by a vocal minority that wasn't actually representative? It's a > > difficult question. > > > > We can't articulate who are users are. We can articulate who are > > target users are. And then we can try to survey that target and see if > > we are meeting their needs. Whether or not there is significant usage > > outside that target group is an interesting question..but not > > necessary the question of most importance. > > > > -jef > > Actually I think Fedora *should* articulate who the users are, basically > design and express who and what Fedora is designed for. If you poll If you read Jef's mail carefully, you'd notice that's exactly what he's saying. Pay attention to the distinction between 'users' and 'target users'. -- Adam Williamson Fedora QA Community Monkey IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org http://www.happyassassin.net -- devel mailing list devel@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/devel