Re: Message Count Update (Solution/Bug?)

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[apologies for top-posting. Those who want to know what this solution is
about, read below my top-post.]

Final: Counting is fine now. The true count is being show in all cases and
regardless of how deep my nested folders go.

A thanks to Tomas for your help!

Karl
----------------------

On Sat, March 20, 2010 9:34 am, Karl Pearson wrote:
>
>
>
> On Thu, March 18, 2010 11:16 am, Tomas Kuliavas wrote:
>>
>>
>> Karl Pearson wrote:
>>>
>>> On Thu, March 18, 2010 2:58 am, Tomas Kuliavas wrote:
>>>> Karl Pearson wrote:
>>>>> On Wed, March 17, 2010 1:55 pm, Tomas Kuliavas wrote:
>>>>>> Karl Pearson wrote:
>>>>>>>
>>>>>>> I've emailed a couple times, with the most recent just a week or so
>>>>>>>  ago about Squirrelmail not reporting the correct number of emails
>>>>>>> left unread in all my folders.
>>>>>>>
>>>>>>> I solved it by un-checking this option under Folders:
>>>>>>>
>>>>>>> Enable Cumulative Unread Message Notification:
>>>>>>>
>>>>>>> I guess I don't know what that means, so clicked it years ago when
>>>>>>> I first started using SQM. Anyone want to fill my brain up with
>>>>>>> knowledge? It's pretty much empty right now, which is obvious to
>>>>>>> most.
>>>>>>>
>>>>>>
>>>>>> I though that you talked about invalid count reported by newmail
>>>>>> plugin. Left listing counts are different.
>>>>>>
>>>>>> Do you have some folders that have similar names? Could you check
>>>>>> which folders report invalid unread/total counts or make a
>>>>>> spreadsheet with folder names, unread/total counts reported by IMAP
>>>>>> STATUS and unread/total counts reported on left folder listing?
>>>>>>
>>>>>> Cumulative count should increase unread/total email counters, if
>>>>>> folder has collapsed subfolders and those subfolders have unread
>>>>>> emails. I suspect that counter can be incorrectly increased, if
>>>>>> folder has collapsed subfolders and there are similar folders.
>>>>>
>>>>> Unchecking the Cumluative setting didn't solve it after all, so I'm
>>>>> seeing the count creep up after just a couple days.
>>>>>
>>>>> I've been using IMAP-based email solutions on my own email server for
>>>>> over 15 years, and a cursory check (ls -R|wc -l) shows I have 8540
>>>>> separate folders (lines; some aren't folders). I've found 15
>>>>> duplicate
>>>>> names, so am going through and either combining them, or renaming
>>>>> them,
>>>>> whichever is appropriate.
>>>>>
>>>>> If renaming some of the folders (none of the duplicates were in the
>>>>> same location) doesn't solve it, I'm wondering if a buffer overrun
>>>>> might be the problem with that many folders.
>>>>>
>>>>> I wrote a script some time ago that goes through a folder (from the
>>>>> commandline) and marks all messages as having been opened (Read). I
>>>>> do
>>>>> that on older folders because I suspected at the time of writing it
>>>>> that Alpine and Squirrelmail were 'fighting' over how to actually
>>>>> mark
>>>>> a message as having been read. From what I'm learning, that's a
>>>>> function of Dovecot, right? The email client sends an IMAP command
>>>>> and
>>>>> Dovecot marks the message as opened/read, right?
>>>>>
>>>>> But I still have the question as why using the Squirrelmail 'Search'
>>>>> feature would cause the unread count to be reset to 0 (even when
>>>>> there
>>>>> are some unread emails).
>>>>>
>>>>> I'm running the MarkEmailRead.sh script against some folders and it
>>>>> takes some time, so I think I'll head to bed and let it finish...
>>>>>
>>>> Which counters are increasing? You have lots of folders, but you still
>>>> notice increased counts. SquirrelMail has mini plugin, which can show
>>>> only folders with unread emails.
>>>
>>> The only count that's inaccurate is the one that generates the
>>>  <title>NN New Messages</title>
>>> tag that displays in the Firefox Tab and the Window's Caption. There
>>> are
>>> no message count plugins.
>>>
>>
>> Could you go to SquirrelMail Options -> NewMail Options and make sure
>> that
>> "Count only messages that are RECENT:" option is not checked.
>
> Aha! That was checked. Thanks! I'll keep watching. I perhaps should verify
> with a couple other users that these options are already unchecked, seeing
> they don't have this issue as I do. That option being checked makes me
> understand why I might be seeing some of the anomalies (if only in my
> mind) I'm seeing.
>
> Thanks Tomas.
>
>>
>> --
>> Tomas
>> --
>> View this message in context:
>> http://old.nabble.com/Message-Count-Update-%28Solution-Bug%29-tp27936550p27948661.html
>> Sent from the squirrelmail-users mailing list archive at Nabble.com.
>>
>>
>> ------------------------------------------------------------------------------


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