Re: Only one of several users can't access their inbox

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> Hi:
>
> I've seen similar issues described when I did my Google search, but
> didn't see a resolution. So, I've joined the list in hopes someone can
> help.
>
> We have squirrelmail-1.4.6-7 running over Apache 2.2.0-5 on a fully
> updated Fedora Core 5 system. We run our own sendmail for our several
> domains, spamassassin, clamav, procmail, etc, all without issues.
>
> We've had no issues with squirrelmail either--until yesterday. In fact,
> only one of our several dozen users is having a problem. The other folks
> are doing fine.
>
> The user having the problem is a new user we just added from scratch,
> using useradd. He's able to log on to squirrelmail, and he's able to
> send mail. He's able to access his sent folder. He just can't access his
> inbox. The message is "this folder is empty." But, it isn't empty, and
> other uas (like mutt) have no problem accessing the inbox.
>
> Just in case it might show me something, I copied my personal inbox over
> to this new user's inbox filename and chown'd the file. Same "this
> folder is empty" message--though squirrelmail has no problem showing me
> my inbox.
>
> So, I surmise it's not something about the file, or the permissions on
> the spool directory.
>
> Any help would be most gratefully appreciated. We love our squirrelmail
> here, and want our new colleague to get the same opinion.

Please provide information about used imap server and mailbox format.

If you use uw, make sure that there is no mbox file in user's home
directory and default_folder_prefix option is not set in user's
SquirrelMail preferences. Or at least that user has same
default_folder_prefix option value.


-- 
Tomas


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