Re: Only one of several users can't access their inbox -- RESOLVED

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Hah! Someone here started to setup maildir as the default new user
configuration--but didn't finish the job. So, our issue was maildir vs.
mbox and the mystery is resolved. Sorry for wasting the bandwidth on
list.

Janina

Tomas Kuliavas writes:
> > Hi:
> >
> > I've seen similar issues described when I did my Google search, but
> > didn't see a resolution. So, I've joined the list in hopes someone can
> > help.
> >
> > We have squirrelmail-1.4.6-7 running over Apache 2.2.0-5 on a fully
> > updated Fedora Core 5 system. We run our own sendmail for our several
> > domains, spamassassin, clamav, procmail, etc, all without issues.
> >
> > We've had no issues with squirrelmail either--until yesterday. In fact,
> > only one of our several dozen users is having a problem. The other folks
> > are doing fine.
> >
> > The user having the problem is a new user we just added from scratch,
> > using useradd. He's able to log on to squirrelmail, and he's able to
> > send mail. He's able to access his sent folder. He just can't access his
> > inbox. The message is "this folder is empty." But, it isn't empty, and
> > other uas (like mutt) have no problem accessing the inbox.
> >
> > Just in case it might show me something, I copied my personal inbox over
> > to this new user's inbox filename and chown'd the file. Same "this
> > folder is empty" message--though squirrelmail has no problem showing me
> > my inbox.
> >
> > So, I surmise it's not something about the file, or the permissions on
> > the spool directory.
> >
> > Any help would be most gratefully appreciated. We love our squirrelmail
> > here, and want our new colleague to get the same opinion.
> 
> Please provide information about used imap server and mailbox format.
> 
> If you use uw, make sure that there is no mbox file in user's home
> directory and default_folder_prefix option is not set in user's
> SquirrelMail preferences. Or at least that user has same
> default_folder_prefix option value.
> 
> 
> -- 
> Tomas
> 
> 
> --
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-- 

Janina Sajka				Phone: +1.240.715.1272
Partner, Capital Accessibility LLC	http://CapitalAccessibility.Com

Marketing the Owasys 22C talking screenless cell phone in the U.S. and Canada--Go to http://ScreenlessPhone.Com to learn more.

Chair, Accessibility Workgroup		Free Standards Group (FSG)
janina@xxxxxxxxxxxxxxxxx		http://a11y.org


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