----- Original Message ----- > Speaking from personal experience, I have had absolutely terrible > experiences with Apple support. Serena, I haven't had your experience with Apple support, but even I prefer to get support from the user's forum at apple.com. I can understand why you might have a grudge. Stephen Stephen greyfell@xxxxxxxxxxx "...decide...whether or not the goal is worth the risks involved. If it is, stop worrying....", and "Worry retards reaction and makes clear-cut decisions impossible." - Amelia Earhart, aviatrix.
