http://ubuntuforums.org/showthread.php?t=386804 maybe the root cause is the same with your issue. use google search the error message. "Failed to start scanner: Error during device I/O" There are a lot of post. maybe u can find out the solution. 2009/11/25 Kousik Maiti <maiti.kousik@xxxxxxxxx>: > Thanks for reply. > I install and configure Xsane for UMAX Astra 4400 .Now I face new problem. > Output of $sane-find-scanner -q > found USB scanner (vendor=0x1606, product=0x0070, chip=rts8801/rts8891) at > libusb:002:002 > > and $scanimage -L > device `rts8891:libusb:002:002' is a UMAX Astra 4400 flatbed scanner > > But when I start xsane and press on scan button it opens Error window and > showing :- > > Failed to start scanner: Error during device I/O > > Can you help please. > > Thanks in advanced. > > On Tue, Nov 24, 2009 at 9:07 PM, Pei Lin <telent997@xxxxxxxxx> wrote: >> >> Did u read the man about scanimage? >> http://www.sane-project.org/man/scanimage.1.html >> The -L or --list-devices option requests a (partial) list of devices >> that are available. The list is not complete since some devices may >> be >> available, but are not listed in any of the configuration files >> (which >> are typically stored in directory /etc/sane.d). This is >> particularly >> the case when accessing scanners through the network. If a device >> is >> not listed in a configuration file, the only way to access it is by >> its >> full device name. You may need to consult your system administrator >> to >> find out the names of such devices. >> >> and http://stef.dev.free.fr/sane/testing/index.html >> here give the debug method. >> export SANE_DEBUG_RTS8891=255 >> export SANE_DEBUG_RTS8891_LOW=255 >> export SANE_DEBUG_RTS88XX_LIB=255 >> export LD_PRELOAD=backend/.libs/libsane-rts8891.so >> export SANE_CONFIG_DIR=backend >> frontend/.libs/scanimage -d rts8891 2>rts8891-scan.log >rts8891-scan.pnm >> and use the method of the article to find out what is wrong with your >> driver. >> >> 2009/11/24 Kousik Maiti <maiti.kousik@xxxxxxxxx>: >> > I am Ubuntu user. >> > I have Umax Astra 4400 scanner. I installed the driver from >> > http://stef.dev.free.fr/sane/rts8891/sane-backends-rts8891.tar.gz >> > I installed it. >> > $sane-find-scanner -q >> > found USB scanner (vendor=0x1606, product=0x0070, chip=rts8801/rts8891) >> > at >> > libusb:002:002 >> > This is showing that scanner is detected . But >> > >> > $scanimage -L >> > >> > No scanners were identified. If you were expecting something different, >> > check that the scanner is plugged in, turned on and detected by the >> > sane-find-scanner tool (if appropriate). Please read the documentation >> > which came with this software (README, FAQ, manpages). >> > >> > I tried from root user also, same results I am getting. >> > >> > Anybody help? >> > >> > Thanks in advanced. >> > >> > -- >> > Kousik Maiti >> > India >> > >> >> >> >> -- >> Best Regards >> Lin > > > > -- > Kousik Maiti > > -- Best Regards Lin -- To unsubscribe from this list: send an email with "unsubscribe kernelnewbies" to ecartis@xxxxxxxxxxxx Please read the FAQ at http://kernelnewbies.org/FAQ