I'm not sure I would characterize not performing updates without having to reflash as an outrage against nature but it is more than mildly frustrating. If we consider, for the N800, all updates since January and if it takes 3 hours to update the device plus reload/reconfigure all applications (this of course depends upon how many applications we have) then a typical power user might have spent up to 12 hours or more in less than a year. I think, for a device designed to make life easier, this is unacceptable. In one particular case, prior to updating in August my BT keyboard became fully functional due to something I must have downloaded/installed. Now it's back to ok functional. I'm sure it might become fully functional if only I knew what changed but I don't. I do backups every day so reflashing + restore does indeed return my settings and bookmarks. But, as others have already noted, that's only a part of the story. Reinstalling applications and reconfiguring those applications is time consuming and tedious. I don't know (not from your e-mail Michael) if comparing the tablets to other phones is a reasonable comparison. Perhaps comparing tablets to phones such as Palm and Windows devices, such as a Treo, is more reasonable as they have OS' and applications. For these OS' it is possible to update without reflashing or reloading applications. Thus, I believe it is perfectly reasonable to expect the same of a 'higher order' device. Nick.