2007/3/14, Rainer Dorsch <rdorsch at web.de>: > how did you contact the Nokia service? I have broken one and wanted to bring > it to a Nokia-store. 2007/3/14, Sebi Ryffel <s.ryffel at gmail.com>: > I went to the store too, but they had no idea although its covered by the european > warranty. They told me to send it to a repair center. Where did you send it to? I think I used the support-form at the German Nokia-website (www.nokia.de/service) and they replied via eMail. Unfortunately, I can't find the mail right now, but I they at least asked for my snail-mail-adress. The pickup was done by TNT parcel-service, the delivery of the new unit was done by DPD, just like the first unit and my N800. I had to repack the broken unit into it's original box with all the equipment and stuff - just like I revieved it. I will search some other mail-accounts in case I provided another one to the service, the date was something around the 17th of January. Kind regards, Patric