There's an (old) limitation for the length of queries in PostgreSQL. Really long submissions get barfed on, sorry. Phil ? Phil ? wrote: > Hi Jean, > > Thanks for the fast response. I guess it's "eating" my long tickets.... > I'll post here. > > I'll make a separate email for clarity.... > > Thanks! > > -Phil > > ----- Original Message ----- > From: "Jean Delvare" <khali at linux-fr.org> > To: "Phil" <phil at mindfart.com> > Cc: <lm78 at Stimpy.netroedge.com> > Sent: Thursday, August 12, 2004 12:24 PM > Subject: Re: Broken support area! > > > >>>I have entered 3 tickets, one was a problem, the second was a repeat >>>because it appears the ticket system "lost" it, and a 3rd attempt to >>>just test it. All 3 posts do not show up in the DB! >>> >>>Is there any reason why? If they don't show up until you "approve" or >>>classify them, then maybe you ought to give a clear warning. There is >>>no indication that it accepts a ticket. Once I write a new ticket at >>>http://secure.netroedge.com/~lm78/newticket.html and submit it, I am >>>simply returned to http://secure.netroedge.com/~lm78/support.html >>>without any message indicating the post was accepted. >> >>One of your tickets is here: >>http://secure.netroedge.com/~lm78/readticket.cgi?ticket=1752 >> >>And we get several tickets a week so it must somewhat work. >> >>However I admit that this support area golbally sucks and should >>probably be dismissed or replaced with something more usable. >> >>In the meantime, you can simply express yourself on this mailing list, >>it's usually faster than creating a ticket. >> >>-- >>Jean "Khali" Delvare >>http://khali.linux-fr.org/ >> > >
