> I have entered 3 tickets, one was a problem, the second was a repeat > because it appears the ticket system "lost" it, and a 3rd attempt to > just test it. All 3 posts do not show up in the DB! > > Is there any reason why? If they don't show up until you "approve" or > classify them, then maybe you ought to give a clear warning. There is > no indication that it accepts a ticket. Once I write a new ticket at > http://secure.netroedge.com/~lm78/newticket.html and submit it, I am > simply returned to http://secure.netroedge.com/~lm78/support.html > without any message indicating the post was accepted. One of your tickets is here: http://secure.netroedge.com/~lm78/readticket.cgi?ticket=1752 And we get several tickets a week so it must somewhat work. However I admit that this support area golbally sucks and should probably be dismissed or replaced with something more usable. In the meantime, you can simply express yourself on this mailing list, it's usually faster than creating a ticket. -- Jean "Khali" Delvare http://khali.linux-fr.org/
