On Tue, Oct 02, 2012 at 02:42:41PM -0700, Sarah Sharp wrote: > > > USB 3.0 devices are required to support Link PM. However, some of > > > them don't support U1, or don't support U2, or don't support either. > > > There is no way in the USB 3.0 specification to say that a device > > > doesn't support U1 or U2, so these devices set the U1 or U2 exit > > > latency to the maximum possible values (10ms for U1, 2047ms for U2). > > > > It still failed for me. :-( > > Can you send me the `sudo lsusb -v` output for the device? Also, please > see if you can get a new cable and retest. I attached the lsusb -v output (had to use another usb3 controller to obtain it). I can't really use another cable because it comes with its own usb3 mini cable. All the other usb3 cables I have are the normal sized ones (with the fatter end). Cheers, Don Bus 006 Device 002: ID 1058:0730 Western Digital Technologies, Inc. Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 3.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 9 idVendor 0x1058 Western Digital Technologies, Inc. idProduct 0x0730 bcdDevice 10.16 iManufacturer 1 Western Digital iProduct 2 My Passport 0730 iSerial 3 575837314132314434373235 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 44 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 224mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x84 EP 4 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 15 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x03 EP 3 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 15 Binary Object Store Descriptor: bLength 5 bDescriptorType 15 wTotalLength 22 bNumDeviceCaps 2 SuperSpeed USB Device Capability: bLength 10 bDescriptorType 16 bDevCapabilityType 3 bmAttributes 0x00 Latency Tolerance Messages (LTM) Supported wSpeedsSupported 0x000e Device can operate at Full Speed (12Mbps) Device can operate at High Speed (480Mbps) Device can operate at SuperSpeed (5Gbps) bFunctionalitySupport 1 Lowest fully-functional device speed is Full Speed (12Mbps) bU1DevExitLat 0 micro seconds bU2DevExitLat 0 micro seconds USB 2.0 Extension Device Capability: bLength 7 bDescriptorType 16 bDevCapabilityType 2 bmAttributes 0x00000002 Link Power Management (LPM) Supported Device Status: 0x0002 (Bus Powered) Remote Wakeup Enabled -- To unsubscribe from this list: send the line "unsubscribe linux-usb" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html