Re: segate external USB3.0 HD cannot work

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hi Oliver

2014/1/12 Oliver Neukum <oliver@xxxxxxxxxx>:
> On Sat, 2014-01-11 at 18:17 +0800, yoma sophian wrote:
>> hi all:
>> I got one segate external usb3.0 HD.
>> When I plug in that device, I will get below error message repeatedly:
>>
>> [  432.191560] usb 4-1: Set SEL for device-initiated U2 failed.
>
> Is that after the initial plug?
Yes
>
>> [  432.191664] usb 4-1: USB disconnect, device number 12
>> [  469.061694] xhci_hcd 0000:00:14.0: Timeout while waiting for
>> address device command
>> [  474.271626] xhci_hcd 0000:00:14.0: Timeout while waiting for
>> address device command
>> [  474.475859] usb 4-1: device not accepting address 13, error -62
>> [  474.592197] usb 4-1: new SuperSpeed USB device number 14 using xhci_hcd
>> [  474.609564] usb 4-1: New USB device found, idVendor=0bc2, idProduct=a0a5
>> [  474.609569] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
>> [  474.609572] usb 4-1: Product: Backup+ Desk
>> [  474.609574] usb 4-1: Manufacturer: Seagate
>> [  474.609576] usb 4-1: SerialNumber: NA5J3BMX
>> [  474.613800] usb 4-1: Enable of device-initiated U2 failed.
>> [  474.617303] usb 4-1: Disable of device-initiated U1 failed.
>> [  474.620807] usb 4-1: Disable of device-initiated U2 failed.
>
> It looks like your device has a problem with runtime power management.
>
>> [  474.620840] usb-storage 4-1:1.0: USB Mass Storage device detected
>> [  474.620928] scsi17 : usb-storage 4-1:1.0
>> [  474.624340] usb 4-1: Set SEL for device-initiated U1 failed.
>> [  479.629776] usb 4-1: Set SEL for device-initiated U2 failed.
>> [  479.798030] usb 4-1: USB disconnect, device number 14
>>
>>
>> 1. My kernel version is Linux 3.13.0-rc6
>
> Can you try a kernel compiled without CONFIG_PM?
Sure.
Any update I will let you know

Appreciate your help :-)
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