segate external USB3.0 HD cannot work

[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

 



hi all:
I got one segate external usb3.0 HD.
When I plug in that device, I will get below error message repeatedly:

[  432.191560] usb 4-1: Set SEL for device-initiated U2 failed.
[  432.191664] usb 4-1: USB disconnect, device number 12
[  469.061694] xhci_hcd 0000:00:14.0: Timeout while waiting for
address device command
[  474.271626] xhci_hcd 0000:00:14.0: Timeout while waiting for
address device command
[  474.475859] usb 4-1: device not accepting address 13, error -62
[  474.592197] usb 4-1: new SuperSpeed USB device number 14 using xhci_hcd
[  474.609564] usb 4-1: New USB device found, idVendor=0bc2, idProduct=a0a5
[  474.609569] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  474.609572] usb 4-1: Product: Backup+ Desk
[  474.609574] usb 4-1: Manufacturer: Seagate
[  474.609576] usb 4-1: SerialNumber: NA5J3BMX
[  474.613800] usb 4-1: Enable of device-initiated U2 failed.
[  474.617303] usb 4-1: Disable of device-initiated U1 failed.
[  474.620807] usb 4-1: Disable of device-initiated U2 failed.
[  474.620840] usb-storage 4-1:1.0: USB Mass Storage device detected
[  474.620928] scsi17 : usb-storage 4-1:1.0
[  474.624340] usb 4-1: Set SEL for device-initiated U1 failed.
[  479.629776] usb 4-1: Set SEL for device-initiated U2 failed.
[  479.798030] usb 4-1: USB disconnect, device number 14


1. My kernel version is Linux 3.13.0-rc6
2. PCI information as below
00:14.0 USB controller: Intel Corporation Panther Point USB xHCI Host
Controller (rev 04) (prog-if 30 [XHCI])
Subsystem: Lenovo Device 21f7
Flags: bus master, medium devsel, latency 0, IRQ 40
Memory at f2600000 (64-bit, non-prefetchable) [size=64K]
Capabilities: [70] Power Management version 2
Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
Kernel driver in use: xhci_hcd

Is there any configuration I can fine tune to let this device work?

appreciate your help in advance,

Attachment: segate.u3.HD.fail.log.tgz
Description: GNU Zip compressed data


[Index of Archives]     [Linux Media]     [Linux Input]     [Linux Audio Users]     [Yosemite News]     [Linux Kernel]     [Linux SCSI]     [Old Linux USB Devel Archive]

  Powered by Linux