I have never had a problem with Radio Shack or Circuit City. The people at Circuit City are very nice to me and go over all the features of anything I might need. They know that I am sure about what I am doing and how to do it before I leave the store. I know some of you get some parts like mother boards and whatever. I do not know how to put a machine together, so such things as these are not the kinds of parts I go and get. I usually need a new drive, some ram or maybe, occasionally, a sound card. Even the people at Radio Shack know me and make sure that I have whatever I might need and know how to use it before I leave the store. I have never had any problems ordering the few things I have needed to order. They will even order them for me directly from their online catalog right there in the store and tell me when to come back. It is just better to leave the store with the item(s) in hand so that I can get back here and do whatever it might be that needs doing and get back to enjoying using my machine. -- Doug Smith: C.S.F.C. Computer Scientist For CHRIST