Ian, I believe that the errors occuring is that there is a reason :) The reason being that the driver you are trying to install is the incorrect one. You need the agrsm-11c11040 modem driver: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm-11c11040_20091225_i386.deb + the agrsm tools: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm-tools_0.0.1_all.deb But like I have mentioned before there have been no success reports as of late(with newer kernels >= 2.6.31 :( Marv can advise you what to do in this case, if there are updates to the modem code, but you can try them out and report back with the errors/error messages that you encounter. Regards, Antonio On Mon, Aug 8, 2011 at 11:48 AM, Ian Smith <ismith@xxxxxxxxxxxxxx> wrote: > Antonio, > > Many thanks for your help. Both packages (the driver and the tools) > still complain about the files > > "E: agrsm048pci-2.1.60:wrong-file-owner-uid-or-gid". > > Is this correct that these errors occur? > > Kind Regards, > > > Ian > > > On 08/08/11 17:29, Antonio Olivares wrote: >> Ian, >> >> scanModem does report what you have mentioned: >> >> Codec: LSI ID 1040 >> Address: 1 >> MFG Function Id: 0x2 (unsol 1) >> Vendor Id: 0x11c11040 >> Subsystem Id: 0x11c10001 >> Revision Id: 0x100200 >> Modem Function Group: 0x1 >> >> The audio card hosts a softmodem chip: 0x11c11040 >> >> The softmodem chip 11c11040 is hosted on the Subsytem of the High >> Definition Audio card, >> and is supported by the AgereSystems/LSI driver pair agrmodem + >> agrserial, which is provided by >> the most current package agrsm-11c11040-version at >> http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ >> >> But it mentions the most current agrsm-11c11040-version which is >> referenced below: >> >> 11c11040 (on HDA audio cards) >> >> 2.6.31 agrsm-11c11040_20091225_i386.deb >> >> All available at: >> http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ >> >> Additionally you are encouraged to get the agrsm-tools package >> automation & testing agrsm-tools_0.0.1_all.deb >> >> There are difficulties though, as there have been no success reports >> with newer kernels :( But you may try them out and report back with a >> report. >> >> Regards, >> >> >> Antonio >> >> >> On Mon, Aug 8, 2011 at 11:21 AM, Ian Smith <ismith@xxxxxxxxxxxxxx> wrote: >>> Antonio, >>> >>> Many thanks for such a quick reply. >>> >>> I have attached the file as requested. >>> >>> Kind Regards, >>> >>> Ian >>> >>> On 08/08/11 17:17, Antonio Olivares wrote: >>>> Ian, >>>> >>>> Would you mind sending us ModemData.txt? It would help determine if >>>> the agrsm048pci-2.1.60_20100316.deb package is the right one for the >>>> job. >>>> >>>> Regards, >>>> >>>> Antonio >>>> >>>> On Mon, Aug 8, 2011 at 11:00 AM, Ian Smith <ismith@xxxxxxxxxxxxxx> wrote: >>>>> Sirs, >>>>> >>>>> I am trying to get my fax modem working, and used the latest version of >>>>> scanModem (which complained about being 27weeks old), and this >>>>> instructed me to download the latest file from >>>>> http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ - so I selected >>>>> agrsm048pci-2.1.60_20100316_i386.deb >>>>> <http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm048pci-2.1.60_20100316_i386.deb> >>>>> as this had the latest file date, and appeared to be a formal release. >>>>> >>>>> When I used Ubuntu Software Centre to install it, I got errors stating >>>>> that the "package was of bad quality" and in more detail had the >>>>> following error possibly for each file "E: agrsm048pci-2.1.60: >>>>> wrong-file-owner-uid-or-gid". >>>>> >>>>> Where can I get a more up to date version of scanModem? And is there a >>>>> version of the software for my modem that I can see is safe to install? >>>>> >>>>> Thank you for your help. >>>>> >>>>> Kind Regards, >>>>> >>>>> Ian >>>>> >>>>> >> >