Antonio, Many thanks for such a quick reply. I have attached the file as requested. Kind Regards, Ian On 08/08/11 17:17, Antonio Olivares wrote: > Ian, > > Would you mind sending us ModemData.txt? It would help determine if > the agrsm048pci-2.1.60_20100316.deb package is the right one for the > job. > > Regards, > > Antonio > > On Mon, Aug 8, 2011 at 11:00 AM, Ian Smith <ismith@xxxxxxxxxxxxxx> wrote: >> Sirs, >> >> I am trying to get my fax modem working, and used the latest version of >> scanModem (which complained about being 27weeks old), and this >> instructed me to download the latest file from >> http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ - so I selected >> agrsm048pci-2.1.60_20100316_i386.deb >> <http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm048pci-2.1.60_20100316_i386.deb> >> as this had the latest file date, and appeared to be a formal release. >> >> When I used Ubuntu Software Centre to install it, I got errors stating >> that the "package was of bad quality" and in more detail had the >> following error possibly for each file "E: agrsm048pci-2.1.60: >> wrong-file-owner-uid-or-gid". >> >> Where can I get a more up to date version of scanModem? And is there a >> version of the software for my modem that I can see is safe to install? >> >> Thank you for your help. >> >> Kind Regards, >> >> Ian >> >> >
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.38-10-generic-pae With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.23 Linux version 2.6.38-10-generic-pae (buildd@vernadsky) (gcc version 4.5.2 (Ubuntu/Linaro 4.5.2-8ubuntu4) ) #46-Ubuntu SMP Tue Jun 28 16:54:49 UTC 2011 scanModem update of: 2011_02_04 Distrib_ID=Ubuntu DistribCodeName=natty AptRepositoryStem=http://gb.archive.ubuntu.com/ubuntu/ The dkms driver upgrade utilities are installed, There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 9710:7720 MosChip Semiconductor MCS7720 Dual serial port adapter ID 1871:0306 Aveo Technology Corp. If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:0f.0 Audio device: Silicon Integrated Systems [SiS] Azalia Audio Controller 01:00.1 Audio device: nVidia Corporation High Definition Audio Controller (rev a1) High Definition Audio cards can host modem chips. For candidate card in slot 00:0f.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:0f.0 1039:7502 1558:0808 Audio device: Silicon Integrated Systems [SiS] Azalia Audio Controller Modem interrupt assignment and sharing: 18: 204083 0 IO-APIC-fasteoi hda_intel --- Bootup diagnostics for card in PCI slot 00:0f.0 ---- For candidate card in slot 01:00.1, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:00.1 10de:0be3 1558:0808 Audio device: nVidia Corporation High Definition Audio Controller Modem interrupt assignment and sharing: 16: 10314539 0 IO-APIC-fasteoi jmb38x_ms:slot0, nvidia, hda_intel, mmc0 --- Bootup diagnostics for card in PCI slot 01:00.1 ---- ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: ALC662 rev1 Analog : ALC662 rev1 Analog : playback 1 : capture 1 00-01: ALC662 rev1 Digital : ALC662 rev1 Digital : playback 1 01-03: HDMI 0 : HDMI 0 : playback 1 01-07: HDMI 0 : HDMI 0 : playback 1 01-08: HDMI 0 : HDMI 0 : playback 1 01-09: HDMI 0 : HDMI 0 : playback 1 about /proc/asound/cards: ------------------------ 0 [SIS966 ]: HDA-Intel - HDA SIS966 HDA SIS966 at 0xd3400000 irq 18 1 [NVidia ]: HDA-Intel - HDA NVidia HDA NVidia at 0xd3000000 irq 16 PCI slot 00:0f.0 01:00.1 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.38-8-generic-pae/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.38-10-generic-pae/kernel/sound/pci/hda/snd-hda-intel.ko New HDA card type: 01:00.1 Audio device: nVidia Corporation High Definition Audio Controller (rev a1) 01:00.1 0403: 10de:0be3 (rev a1) The modem codec file for the HDA card is: /proc/asound/card0/codec#1 -------------------------------------------------------- Codec: LSI ID 1040 Address: 1 MFG Function Id: 0x2 (unsol 1) Vendor Id: 0x11c11040 Subsystem Id: 0x11c10001 Revision Id: 0x100200 Modem Function Group: 0x1 The audio card hosts a softmodem chip: 0x11c11040 The softmodem chip 11c11040 is hosted on the Subsytem of the High Definition Audio card, and is supported by the AgereSystems/LSI driver pair agrmodem + agrserial, which is provided by the most current package agrsm-11c11040-version at http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ If not a Conexant modem, the driver agrsm with its dependent drivers: ---------- provide audio + modem support with the modem chip residing on the subsystem. Any particular card can host any one of several soft modem chips. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:0f.0: Modem chipset detected on NAME="Audio device: Silicon Integrated Systems [SiS] Azalia Audio Controller" CLASS=0403 PCIDEV=1039:7502 SUBSYS=1558:0808 IRQ=18 HDA2=00:0f.0 SOFT=1039:7502.HDA HDA2=01:00.1 SOFT=1039:7502.HDA HDAchipVendorID=11c1 CHIP=0x11c11040 IDENT=agrsm Driver=agrsm package=agrsm-11c11040 For candidate modem in: 00:0f.0 0403 Audio device: Silicon Integrated Systems [SiS] Azalia Audio Controller Primary device ID: 1039:7502 Subsystem PCI_id 1558:0808 Softmodem codec or chipset from diagnostics: 0x11c11040 from Archives: The HDA card softmodem chip is 0x11c11040 Support type needed or chipset: agrsm The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair. There are a few different chipsets which use this driver pair, but they use different code resources: Chipsets KV* PackageNames (most current as of November 2009) ---------------------------------------------------------------------------------------------- 11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz 11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !! 11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2 !! All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ Additionally there are; automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm General background agrsm_howto.txt ------------------------------------------------------------------------------------------------ * KV == latest kernel release with a reported success !! Latest update with major credit to Nikolay Zhuravlev But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary. Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your Distro), change the phrase: options snd-hda-intel power_save=10 to: options snd-hda-intel power_save=0 or the agrsm drivers will not function. For Ubuntu related systems this can be done with: $ sudo gedit /etc/modprobe.d/alsa-base.conf Report from Bjorn Wielens: Please note- trying to load the modules on a OpenSuSE 11.2 system gives an error about the module_version symbol. Using: # modprobe --force agrmodem # modprobe --force agrserial is necessary to load the drivers, and does not appear to cause ill effects. All of the above packages are dkms competent. This means that if your Linux distros dkms package is previously installed, if provides for future updates matching forthcoming kernels. -------------- end Agere Systems section ------------------- Predictive diagnostics for card in bus 01:00.1: Modem chipset not detected on NAME="Audio device: nVidia Corporation High Definition Audio Controller " CLASS=0403 PCIDEV=10de:0be3 SUBSYS=1558:0808 IRQ=16 For candidate modem in: 01:00.1 0403 Audio device: nVidia Corporation High Definition Audio Controller Primary device ID: 10de:0be3 Support type needed or chipset: Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.5.2 and the compiler used in kernel assembly: 4.5.2 linux-headers-2.6.38-10-generic-pae resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-2.6.38-10-generic-pae Compressed files at: /usr/src/open-vm.tar.bz2 If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------