Ian, Would you mind sending us ModemData.txt? It would help determine if the agrsm048pci-2.1.60_20100316.deb package is the right one for the job. Regards, Antonio On Mon, Aug 8, 2011 at 11:00 AM, Ian Smith <ismith@xxxxxxxxxxxxxx> wrote: > Sirs, > > I am trying to get my fax modem working, and used the latest version of > scanModem (which complained about being 27weeks old), and this > instructed me to download the latest file from > http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ - so I selected > agrsm048pci-2.1.60_20100316_i386.deb > <http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm048pci-2.1.60_20100316_i386.deb> > as this had the latest file date, and appeared to be a formal release. > > When I used Ubuntu Software Centre to install it, I got errors stating > that the "package was of bad quality" and in more detail had the > following error possibly for each file "E: agrsm048pci-2.1.60: > wrong-file-owner-uid-or-gid". > > Where can I get a more up to date version of scanModem? And is there a > version of the software for my modem that I can see is safe to install? > > Thank you for your help. > > Kind Regards, > > Ian > >