Antonio, Many thanks for your help. Both packages (the driver and the tools) still complain about the files "E: agrsm048pci-2.1.60:wrong-file-owner-uid-or-gid". Is this correct that these errors occur? Kind Regards, Ian On 08/08/11 17:29, Antonio Olivares wrote: > Ian, > > scanModem does report what you have mentioned: > > Codec: LSI ID 1040 > Address: 1 > MFG Function Id: 0x2 (unsol 1) > Vendor Id: 0x11c11040 > Subsystem Id: 0x11c10001 > Revision Id: 0x100200 > Modem Function Group: 0x1 > > The audio card hosts a softmodem chip: 0x11c11040 > > The softmodem chip 11c11040 is hosted on the Subsytem of the High > Definition Audio card, > and is supported by the AgereSystems/LSI driver pair agrmodem + > agrserial, which is provided by > the most current package agrsm-11c11040-version at > http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ > > But it mentions the most current agrsm-11c11040-version which is > referenced below: > > 11c11040 (on HDA audio cards) > > 2.6.31 agrsm-11c11040_20091225_i386.deb > > All available at: > http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ > > Additionally you are encouraged to get the agrsm-tools package > automation & testing agrsm-tools_0.0.1_all.deb > > There are difficulties though, as there have been no success reports > with newer kernels :( But you may try them out and report back with a > report. > > Regards, > > > Antonio > > > On Mon, Aug 8, 2011 at 11:21 AM, Ian Smith <ismith@xxxxxxxxxxxxxx> wrote: >> Antonio, >> >> Many thanks for such a quick reply. >> >> I have attached the file as requested. >> >> Kind Regards, >> >> Ian >> >> On 08/08/11 17:17, Antonio Olivares wrote: >>> Ian, >>> >>> Would you mind sending us ModemData.txt? It would help determine if >>> the agrsm048pci-2.1.60_20100316.deb package is the right one for the >>> job. >>> >>> Regards, >>> >>> Antonio >>> >>> On Mon, Aug 8, 2011 at 11:00 AM, Ian Smith <ismith@xxxxxxxxxxxxxx> wrote: >>>> Sirs, >>>> >>>> I am trying to get my fax modem working, and used the latest version of >>>> scanModem (which complained about being 27weeks old), and this >>>> instructed me to download the latest file from >>>> http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ - so I selected >>>> agrsm048pci-2.1.60_20100316_i386.deb >>>> <http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm048pci-2.1.60_20100316_i386.deb> >>>> as this had the latest file date, and appeared to be a formal release. >>>> >>>> When I used Ubuntu Software Centre to install it, I got errors stating >>>> that the "package was of bad quality" and in more detail had the >>>> following error possibly for each file "E: agrsm048pci-2.1.60: >>>> wrong-file-owner-uid-or-gid". >>>> >>>> Where can I get a more up to date version of scanModem? And is there a >>>> version of the software for my modem that I can see is safe to install? >>>> >>>> Thank you for your help. >>>> >>>> Kind Regards, >>>> >>>> Ian >>>> >>>> >