Re: Trying to get Intel 537EP modem to work in Ubuntu 9.04

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ALERT:

"Somebody" has a problem with kernel 2.6.31 (see http://linmodems.technion.ac.il/bigarch/archive-nineth/msg01871.html) .

His reply below to a novice's call for help on something completely unrelated could scare any newcomer to Linux and Linmodems.


Steve: do not pay too much attention!

Marv: what about discarding the post from the archive? Are we going to be forced to monitor contents?


Jacques


Somebody wrote:

There have been significant changes to the data structures used in the kernel headers. The source files will no longer compile. The current maintainer now wants someone to pay HP thousands of dollars to make the necessary modifications.

Until those modifications have been made, support for Intel based modems should be viewed as non-existent. Your only work around now is to use a pay Internet fax service and spend $2-8 for every page you fax, or use a "free" Internet fax service which covers your fax in advertising, thus making people discard it as soon as it comes off the machine.

The only modems working with the current Karmic Koala distribution of Ubuntu (which becomes the official distro some time this month) are ancient and ugly external modems connected via serial cable.

You cannot solve your problem by using a different internal modem because the free SL-MODEM package is a looooong way from working with this release as well. Connexant commercial drivers are available for certain modem chipsets, just not Intel. They are also kernel specific, so when you automatically update a kernel, you need to buy a new driver.

The other option, which you may briefly have, is to purchase a USB or parallel or network based all-in-one printer which both does faxing and has fax driver software for Linux. I say "briefly" because USB support in general, and USB printer support in particular has been like rolling naked in broken glass. Many printers which work with your release aren't even seen by the newer release of Ubuntu. The drivers for them are there, but the devices physically aren't made available.

Revert to your -11 kernel, turn off automatic updates, wait at least a year.




On Tuesday 06 October 2009 11:07:31 am denbigh1974@xxxxxxx wrote:
Hello

I posted here
http://ubuntuforums.org/showthread.php?t=1277358
to explain my problem but the thread ran out of steam. I was hoping that
perhaps you could assist?

I have a p.c. with an Intel 537EP faxmodem card installed in a PCI slot.
I want to use this to send out faxes from my desktop and preferably to
use with GnomePPP also.

The p.c. dual boots into Windows XP (where I am experienced) or Ubuntu
9.04 (where I am a complete novice). In Windows, my modem is detected on
COM3

I booted up into Ubuntu and ran scanModem. Here is an extract from the
resulting ModemData.txt file:

For candidate card in slot 03:01.0, firmware information and bootup
diagnostics are:
 PCI slot    PCI ID        SubsystemID    Name
 ----------    ---------    ---------    --------------
 03:01.0    8086:1080    8086:1000    Modem: Intel Corporation FA82537EP
56K V.92 Data/Fax Modem PCI

 Modem interrupt assignment and sharing:
 17:       2974          0   IO-APIC-fasteoi   Intel ICH5, serial
 --- Bootup diagnostics for card in PCI slot 03:01.0 ----
[    0.455494] pci 0000:03:01.0: reg 10 32bit mmio: [0xfeaff000-0xfeafffff]
[    0.455501] pci 0000:03:01.0: reg 14 io port: [0xbc00-0xbcff]
[    0.455536] pci 0000:03:01.0: PME# supported from D0 D3hot D3cold
[    0.455541] pci 0000:03:01.0: PME# disabled
[    1.505776] serial 0000:03:01.0: PCI INT A -> GSI 17 (level, low) ->
IRQ 17
[    1.505908] 0000:03:01.0: ttyS1 at I/O 0xbc08 (irq = 17) is a 16450
[    1.505989] 0000:03:01.0: ttyS2 at I/O 0xbc10 (irq = 17) is a 8250
[    1.506071] 0000:03:01.0: ttyS3 at I/O 0xbc18 (irq = 17) is a 16450
[    1.506096] Couldn't register serial port 0000:03:01.0: -28

 The PCI slot 03:01.0 of the modem card may be disabled early in
 a bootup process,  but then enabled later. If modem drivers load
 but the  modem is not responsive, read DOCs/Bootup.txt about possible
fixes.
 Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
 if help is needed.


=== Finished firmware and bootup diagnostics, next deducing cogent
software. ===

Predictive  diagnostics for card in bus 03:01.0:
    Modem chipset  detected on
NAME="Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI "
CLASS=0703
PCIDEV=8086:1080
SUBSYS=8086:1000
IRQ=17
IDENT=INTEL537EP

 For candidate modem in:  03:01.0
   0703 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI
      Primary device ID:  8086:1080
 Support type needed or chipset:    INTEL537EP





I downloaded and installed the 537EP driver (deb file, I don't know how
to compile tar files yet) from
http://groups.google.com/group/ubuntu-modems/web/modem-driver-downloads-for
-537ep

I have now managed to get Efax-gtk working with the modem if I use
Ubuntu 9.04 kernel 2.6.28-11. It doesn't work with kernel 2.6.28-15.

I had to play experiment with different init strings and hardware
parameters before it would work in Ubuntu 9.04 kernel 2.6.28-11. If I
use the following Efax-gtk settings, I can successfully send a fax:

IDENTITY
CSID name and number as necessary

MODEM
Serial Device: 537
Lock file: /var/lock
Capabilities: 1,5,0,2,0,0,0,0
Rings: 2
Modem Class: Class 2
Dial Mode: Tone

PARAMS
Initialisation Params: Z &F&D2&C1&K3S7 &K3 (copied these from Windows XP)
Reset Params: Z
Other Params:



I can also get wvdial to dial out if my wvdial.conf file is edited as
follows:

[Dialer Defaults]
Modem = /dev/537
Baud = 9600
Init1 = ATZ
Init2 = AT&F&D2&C1&K3S7=55
Init3 = AT&K3
Phone = 08450792829
Username = Steve
Password = ********
# New PPPD = yes


What I can't do is get Gnome PPP to recognise /dev/537. When I run Gnome
PPP the init strings are different from those in wvdial.conf and the
modem can't be found. I can't modify the default the init 2 string in
Gnome PPP and when I test for a modem none can be found.

I just wondered if you had any suggestions, please? (I am a beginner so
would appreciate cut-and-paste text to insert into Nautilus.)

Many thanks
Steve Francis




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