Re: Trying to get Intel 537EP modem to work in Ubuntu 9.04

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There have been significant changes to the data structures used in the kernel 
headers.  The source files will no longer compile.  The current maintainer now 
wants someone to pay HP thousands of dollars to make the necessary 
modifications.

Until those modifications have been made, support for Intel based modems should 
be viewed as non-existent.  Your only work around now is to use a pay Internet 
fax service and spend $2-8 for every page you fax, or use a "free" Internet 
fax service which covers your fax in advertising, thus making people discard 
it as soon as it comes off the machine.

The only modems working with the current Karmic Koala distribution of Ubuntu 
(which becomes the official distro some time this month) are ancient and ugly 
external modems connected via serial cable.

You cannot solve your problem by using a different internal modem because the 
free SL-MODEM package is a looooong way from working with this release as 
well.  

Connexant commercial drivers are available for certain modem chipsets, just 
not Intel.  They are also kernel specific, so when you automatically update a 
kernel, you need to buy a new driver.

The other option, which you may briefly have, is to purchase a USB or parallel 
or network based all-in-one printer which both does faxing and has fax driver 
software for Linux.  I say "briefly" because USB support in general, and USB 
printer support in particular has been like rolling naked in broken glass.  
Many printers which work with your release aren't even seen by the newer 
release of Ubuntu.  The drivers for them are there, but the devices physically 
aren't made available.

Revert to your -11 kernel, turn off automatic updates, wait at least a year.




On Tuesday 06 October 2009 11:07:31 am denbigh1974@xxxxxxx wrote:
> Hello
> 
> I posted here
> http://ubuntuforums.org/showthread.php?t=1277358
> to explain my problem but the thread ran out of steam. I was hoping that
> perhaps you could assist?
> 
> I have a p.c. with an Intel 537EP faxmodem card installed in a PCI slot.
> I want to use this to send out faxes from my desktop and preferably to
> use with GnomePPP also.
> 
> The p.c. dual boots into Windows XP (where I am experienced) or Ubuntu
> 9.04 (where I am a complete novice). In Windows, my modem is detected on
> COM3
> 
> I booted up into Ubuntu and ran scanModem. Here is an extract from the
> resulting ModemData.txt file:
> 
> For candidate card in slot 03:01.0, firmware information and bootup
> diagnostics are:
>  PCI slot    PCI ID        SubsystemID    Name
>  ----------    ---------    ---------    --------------
>  03:01.0    8086:1080    8086:1000    Modem: Intel Corporation FA82537EP
> 56K V.92 Data/Fax Modem PCI
> 
>  Modem interrupt assignment and sharing:
>  17:       2974          0   IO-APIC-fasteoi   Intel ICH5, serial
>  --- Bootup diagnostics for card in PCI slot 03:01.0 ----
> [    0.455494] pci 0000:03:01.0: reg 10 32bit mmio: [0xfeaff000-0xfeafffff]
> [    0.455501] pci 0000:03:01.0: reg 14 io port: [0xbc00-0xbcff]
> [    0.455536] pci 0000:03:01.0: PME# supported from D0 D3hot D3cold
> [    0.455541] pci 0000:03:01.0: PME# disabled
> [    1.505776] serial 0000:03:01.0: PCI INT A -> GSI 17 (level, low) ->
> IRQ 17
> [    1.505908] 0000:03:01.0: ttyS1 at I/O 0xbc08 (irq = 17) is a 16450
> [    1.505989] 0000:03:01.0: ttyS2 at I/O 0xbc10 (irq = 17) is a 8250
> [    1.506071] 0000:03:01.0: ttyS3 at I/O 0xbc18 (irq = 17) is a 16450
> [    1.506096] Couldn't register serial port 0000:03:01.0: -28
> 
>  The PCI slot 03:01.0 of the modem card may be disabled early in
>  a bootup process,  but then enabled later. If modem drivers load
>  but the  modem is not responsive, read DOCs/Bootup.txt about possible
> fixes.
>  Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
>  if help is needed.
> 
> 
> === Finished firmware and bootup diagnostics, next deducing cogent
> software. ===
> 
> Predictive  diagnostics for card in bus 03:01.0:
>     Modem chipset  detected on
> NAME="Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI "
> CLASS=0703
> PCIDEV=8086:1080
> SUBSYS=8086:1000
> IRQ=17
> IDENT=INTEL537EP
> 
>  For candidate modem in:  03:01.0
>    0703 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI
>       Primary device ID:  8086:1080
>  Support type needed or chipset:    INTEL537EP
> 
> 
> 
> 
> 
> I downloaded and installed the 537EP driver (deb file, I don't know how
> to compile tar files yet) from
> http://groups.google.com/group/ubuntu-modems/web/modem-driver-downloads-for
> -537ep
> 
> I have now managed to get Efax-gtk working with the modem if I use
> Ubuntu 9.04 kernel 2.6.28-11. It doesn't work with kernel 2.6.28-15.
> 
> I had to play experiment with different init strings and hardware
> parameters before it would work in Ubuntu 9.04 kernel 2.6.28-11. If I
> use the following Efax-gtk settings, I can successfully send a fax:
> 
> IDENTITY
> CSID name and number as necessary
> 
> MODEM
> Serial Device: 537
> Lock file: /var/lock
> Capabilities: 1,5,0,2,0,0,0,0
> Rings: 2
> Modem Class: Class 2
> Dial Mode: Tone
> 
> PARAMS
> Initialisation Params: Z &F&D2&C1&K3S7 &K3 (copied these from Windows XP)
> Reset Params: Z
> Other Params:
> 
> 
> 
> I can also get wvdial to dial out if my wvdial.conf file is edited as
> follows:
> 
> [Dialer Defaults]
> Modem = /dev/537
> Baud = 9600
> Init1 = ATZ
> Init2 = AT&F&D2&C1&K3S7=55
> Init3 = AT&K3
> Phone = 08450792829
> Username = Steve
> Password = ********
> # New PPPD = yes
> 
> 
> What I can't do is get Gnome PPP to recognise /dev/537. When I run Gnome
> PPP the init strings are different from those in wvdial.conf and the
> modem can't be found. I can't modify the default the init 2 string in
> Gnome PPP and when I test for a modem none can be found.
> 
> I just wondered if you had any suggestions, please? (I am a beginner so
> would appreciate cut-and-paste text to insert into Nautilus.)
> 
> Many thanks
> Steve Francis
> 

-- 
Roland Hughes, President
Logikal Solutions
(630)-205-1593  (cell)
http://www.theminimumyouneedtoknow.com
http://www.infiniteexposure.net
http://www.logikalsolutions.com

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