Re: Trying to get Intel 537EP modem to work in Ubuntu 9.04

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Denbigh,


Here are several constructive suggestions:


You can FAX with kernel 2.6.28-11 - this proves that your modem driver works, THUS:


First suggestion: no need to buy any hardware nor software, beware of panic generators.


Second suggestion: think well, do you REALLY need a newer kernel? Can't you stick to 2.6.28.-11 until an automatic installer for 2.6.28-15 will become available?


Third suggestion: trust the experimental physicist who writes to you here. Work step by step to set up your PPP connection. With kernel 2.6.28-11, use wvdial first, not yet GnomePPP (which as far as I remember itself uses wvdial), to debug your connections. wvdialconf, the configuration tool going with wvdial, will set up the strings, but much more important, it gives debugging information (hidden by more "friendly" commands such as GnomePPP).

Once wvdial will work, you can play with GUI's such as GnomePPP -- if you have nothing better to do : I use wvdial since Fall of year 2000 and have not yet felt the need to waste one minute for anything else.


The key question is of course, do you absolutely need kernel 2.6.28-15? This is an insisting question to a novice: the file which you have installed for your modem needs to be generated for 2.6.28-15, which is not straightforward for a novice, even may seem frightening the first time you do it. Some people believe that they always need the last version, immediately. Some think that what counts is to be able to do their work (I belong to that second category, since 1961: take a look at http://cern.ch, see what frontier science is doing, most of us using kernel 2.6.9, soon moving to 2.6.18 , not 28, not 31, because we have other concerns than "having the most recent one").


Also, unfortunately, from time to time some novice advisors pop up in this discussion, eventually fooling people like you in need of support for a 2.6.28 kernel with their own problem with for example 2.6.31, scaring you with the need to buy another modem while your own works fine, and quoting prices in units of thousands of dollars while all you need is offred free to you - except perhaps your time invested in asking yourself what exactly you need, in this case which kernel.


Jacques



denbigh1974@xxxxxxx wrote:

Hello

I posted here
http://ubuntuforums.org/showthread.php?t=1277358
to explain my problem but the thread ran out of steam. I was hoping that perhaps you could assist?

I have a p.c. with an Intel 537EP faxmodem card installed in a PCI slot. I want to use this to send out faxes from my desktop and preferably to use with GnomePPP also.

The p.c. dual boots into Windows XP (where I am experienced) or Ubuntu 9.04 (where I am a complete novice). In Windows, my modem is detected on COM3

I booted up into Ubuntu and ran scanModem. Here is an extract from the resulting ModemData.txt file:

For candidate card in slot 03:01.0, firmware information and bootup diagnostics are:
PCI slot    PCI ID        SubsystemID    Name
----------    ---------    ---------    --------------
03:01.0 8086:1080 8086:1000 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI

Modem interrupt assignment and sharing:
17:       2974          0   IO-APIC-fasteoi   Intel ICH5, serial
--- Bootup diagnostics for card in PCI slot 03:01.0 ----
[ 0.455494] pci 0000:03:01.0: reg 10 32bit mmio: [0xfeaff000-0xfeafffff]
[    0.455501] pci 0000:03:01.0: reg 14 io port: [0xbc00-0xbcff]
[    0.455536] pci 0000:03:01.0: PME# supported from D0 D3hot D3cold
[    0.455541] pci 0000:03:01.0: PME# disabled
[ 1.505776] serial 0000:03:01.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[    1.505908] 0000:03:01.0: ttyS1 at I/O 0xbc08 (irq = 17) is a 16450
[    1.505989] 0000:03:01.0: ttyS2 at I/O 0xbc10 (irq = 17) is a 8250
[    1.506071] 0000:03:01.0: ttyS3 at I/O 0xbc18 (irq = 17) is a 16450
[    1.506096] Couldn't register serial port 0000:03:01.0: -28

The PCI slot 03:01.0 of the modem card may be disabled early in
a bootup process,  but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.


=== Finished firmware and bootup diagnostics, next deducing cogent software. ===

Predictive  diagnostics for card in bus 03:01.0:
   Modem chipset  detected on
NAME="Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI "
CLASS=0703
PCIDEV=8086:1080
SUBSYS=8086:1000
IRQ=17
IDENT=INTEL537EP

For candidate modem in:  03:01.0
  0703 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI
     Primary device ID:  8086:1080
Support type needed or chipset:    INTEL537EP





I downloaded and installed the 537EP driver (deb file, I don't know how to compile tar files yet) from http://groups.google.com/group/ubuntu-modems/web/modem-driver-downloads-for-537ep

I have now managed to get Efax-gtk working with the modem if I use Ubuntu 9.04 kernel 2.6.28-11. It doesn't work with kernel 2.6.28-15.

I had to play experiment with different init strings and hardware parameters before it would work in Ubuntu 9.04 kernel 2.6.28-11. If I use the following Efax-gtk settings, I can successfully send a fax:

IDENTITY
CSID name and number as necessary

MODEM
Serial Device: 537
Lock file: /var/lock
Capabilities: 1,5,0,2,0,0,0,0
Rings: 2
Modem Class: Class 2
Dial Mode: Tone

PARAMS
Initialisation Params: Z &F&D2&C1&K3S7 &K3 (copied these from Windows XP)
Reset Params: Z
Other Params:



I can also get wvdial to dial out if my wvdial.conf file is edited as follows:

[Dialer Defaults]
Modem = /dev/537
Baud = 9600
Init1 = ATZ
Init2 = AT&F&D2&C1&K3S7=55
Init3 = AT&K3
Phone = 08450792829
Username = Steve
Password = ********
# New PPPD = yes


What I can't do is get Gnome PPP to recognise /dev/537. When I run Gnome PPP the init strings are different from those in wvdial.conf and the modem can't be found. I can't modify the default the init 2 string in Gnome PPP and when I test for a modem none can be found.

I just wondered if you had any suggestions, please? (I am a beginner so would appreciate cut-and-paste text to insert into Nautilus.)

Many thanks
Steve Francis


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