Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version 2.6.28-15-generic

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Terry,

The possibilties below have to be tested one at a time.
Each time reboot and rerun scanModem

MarvS
----- The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!!
 The CPU cannot control the modem until this situation is corrected!!
 Possible corrections are:
   1) Within the boot up BIOS, change from a Windows to a
non-PNP/Other Operating System type.
   Instructions for accessing BIOS are at:
      http://linmodems.technion.ac.il/resources.html within:
Additional Resourcces.
   2a) Add an option "pci=routeirq" to the kernel boot up line.
      Here is an example paragraph from  /boot/grub/menu.lst :
	title           Ubuntu, kernel 2.6.15-26-686
	root            (hd0,6)
	kernel          /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq
	initrd          /boot/initrd.img-2.6.15-26-686
	savedefault
   2b) Same as above, but use "pollirq" instead of "pci=routeirq".
   3) Within some BIOS setups, IRQ assignments can be changed.
   4) On non-laptop systems, moving the modem card to another slot has helped.
   5) Sometimes upgrading the kernel changes IRQ assignment.---------



On Tue, Oct 6, 2009 at 12:24 PM,  <twray4@xxxxxxxxxxx> wrote:
>
> Here is the rerun of ModemData.txt
>
> I started reading a free Linux Howto Sudo.
>
> Thank You
>
>
>
> Terry W. Ray
>
> ----- Original Message -----
> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx>
> To: twray4@xxxxxxxxxxx
> Cc: "Linmodems" <discuss@xxxxxxxxxxxxx>
> Sent: Tuesday, October 6, 2009 12:15:15 AM GMT -06:00 US/Canada Central
> Subject: Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version 2.6.28-15-generic
>
> Terry,
>
> The drivers were installed to /lib/modules/2.6.28-15-generic/updates/dkms/
> When ever the kernel is updated, the dkms tool will compile matching
> agrmodem.ko and agrserial.ko for the new kernel. The
> agrsm048pci-2.1.60 package NEVER has to be reinstalled.
>
> When you bootup, again run
> $ ./scanModem
> to check if the presence of the drivers had aided the problem:
> [ 0.499765] pci 0000:00:0a.0: PME# disabled
>
> No use doing anything further yet.
> Until the modem acquires a functional Interrupt, trying dialers is useless.
>
> Send us the ModemData.txt
>
> MarvS
>
> On Tue, Oct 6, 2009 at 12:13 AM, <twray4@xxxxxxxxxxx> wrote:
>> Jacques,
>>
>> Please replace the same package name in ltmodem/11c11040/
>> How can I do this?
>> -------------------------------------------------------------
>>
>> terry@LIVINGROOM:~$ rm agrsm048*.deb
>> rm: cannot remove `agrsm048*.deb': No such file or directory
>>
>> IF rm is the remove command i went to the desktop r-click send to trash?
>> -------------------------------------------------------------
>>
>> terry@LIVINGROOM:~$ sudo dpkg --purge agrsm048pc
>> [sudo] password for terry:
>> dpkg - warning: ignoring request to remove agrsm048pc which isn't installed.
>> -------------------------------------------------------------
>>
>> terry@LIVINGROOM:~$ sudo dpkg --purge agrsm048pci-2.1.60
>> dpkg - warning: ignoring request to remove agrsm048pci-2.1.60 which isn't installed.
>> -------------------------------------------------------------
>>
>> terry@LIVINGROOM:~$ cd Desktop
>> terry@LIVINGROOM:~/Desktop$ sudo dpkg -i agrsm*.deb
>> Selecting previously deselected package agrsm048pci-2.1.60.
>> (Reading database ... 230654 files and directories currently installed.)
>> Unpacking agrsm048pci-2.1.60 (from agrsm048pci-2.1.60_20090905_i386.deb) ...
>>
>> The dkms driver autocompiling package is installed.
>> The drivers source code is being installed to the folder /usr/src/
>> Then the drivers will be compiled and installed by the dkms tool
>> provided that your System has adequate compiling support.
>> Following kernel upgrades, complementary drivers will be
>> automatically compiled and installed.
>>
>>
>> Supported 11c1:048c modem chipset found.
>>
>> Setting up agrsm048pci-2.1.60 (20090905) ...
>>
>> Creating symlink /var/lib/dkms/agrsm048pci/2.1.60/source ->
>> /usr/src/agrsm048pci-2.1.60
>>
>> DKMS: add Completed.
>>
>> Kernel preparation unnecessary for this kernel. Skipping...
>>
>> Building module:
>> cleaning build area....
>> make KERNELRELEASE=2.6.28-15-generic -C /lib/modules/2.6.28-15-generic/build M=/var/lib/dkms/agrsm048pci/2.1.60/build......
>> cleaning build area....
>>
>> DKMS: build Completed.
>>
>> agrmodem.ko:
>> Running module version sanity check.
>> - Original module
>> - No original module exists within this kernel
>> - Installation
>> - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/
>>
>> agrserial.ko:
>> Running module version sanity check.
>> - Original module
>> - No original module exists within this kernel
>> - Installation
>> - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/
>>
>> depmod.......
>>
>> DKMS: install Completed.
>>
>> I GNOME PPP,detect.It did not find modem.
>> I truly am new to this.Like a baby led by the hand step by step.
>>
>> MarvS & Jacques & All who Help I Thank You.....
>>
>>
>> Terry W. Ray
>>
>> ----- Original Message -----
>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx>
>> To: twray4@xxxxxxxxxxx
>> Sent: Monday, October 5, 2009 7:51:15 PM GMT -06:00 US/Canada Central
>> Subject: Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version 2.6.28-15-generic
>>
>> Jacques,
>>
>> Please replace the same package name in ltmodem/11c11040/
>>
>> Terry,
>>
>> First delete the old package:
>> $ rm agrsm048*.deb
>>
>> Next clean out any old remnants with:
>> $ sudo dpkg --purge agrsm048pc
>> $ sudo dpkg --purge agrsm048pci-2.1.60
>>
>> Try the attached, per below.
>> $ sudo dpkg -i agrsm*.deb
>>
>> It was only necessary to change an internal version spec.
>>
>> Report back
>>
>> MarvS
>> ======
>> $ sudo dpkg -i agrsm048pci-2.1.60_20090905_i386.deb
>> Selecting previously deselected package agrsm048pci-2.1.60.
>> (Reading database ... 142798 files and directories currently installed.)
>> Unpacking agrsm048pci-2.1.60 (from agrsm048pci-2.1.60_20090905_i386.deb) ...
>>
>> The dkms driver autocompiling package is installed.
>> The drivers source code is being installed to the folder /usr/src/
>> Then the drivers will be compiled and installed by the dkms tool
>> provided that your System has adequate compiling support.
>> Following kernel upgrades, complementary drivers will be
>> automatically compiled and installed.
>>
>>
>> Supported 11c1:048c or 11c1:048f PCI card modem not found!!
>> Assuming development work and
>> thus any proceeding with package installation,
>> with source code in folder /usr/src/
>>
>>
>> Setting up agrsm048pci-2.1.60 (20090905) ...
>>
>> Creating symlink /var/lib/dkms/agrsm048pci/2.1.60/source ->
>> /usr/src/agrsm048pci-2.1.60
>>
>> DKMS: add Completed.
>>
>> Kernel preparation unnecessary for this kernel. Skipping...
>>
>> Building module:
>> cleaning build area....
>> make KERNELRELEASE=2.6.28-15-generic -C
>> /lib/modules/2.6.28-15-generic/build
>> M=/var/lib/dkms/agrsm048pci/2.1.60/build....
>> cleaning build area....
>>
>> DKMS: build Completed.
>>
>> agrmodem.ko:
>> Running module version sanity check.
>> - Original module
>> - Found /lib/modules/2.6.28-15-generic/updates/dkms/agrmodem.ko
>> - Storing in
>> /var/lib/dkms/agrsm048pci/original_module/2.6.28-15-generic/i686/
>> - Archiving for uninstallation purposes
>> - Installation
>> - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/
>>
>> agrserial.ko:
>> Running module version sanity check.
>> - Original module
>> - Found /lib/modules/2.6.28-15-generic/updates/dkms/agrserial.ko
>> - Storing in
>> /var/lib/dkms/agrsm048pci/original_module/2.6.28-15-generic/i686/
>> - Archiving for uninstallation purposes
>> - Installation
>> - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/
>>
>> depmod....
>>
>> DKMS: install Completed.
>>
>>
>> On Mon, Oct 5, 2009 at 7:35 PM, Marvin Stodolsky
>> <marvin.stodolsky@xxxxxxxxx> wrote:
>>> Terry,
>>>
>>> Just wait. I'll check the agrsm048pci 2.1.60~20090905 package out.
>>>
>>> MarvS
>>>
>>> On Mon, Oct 5, 2009 at 3:09 PM, <twray4@xxxxxxxxxxx> wrote:
>>>>
>>>> This is the readout of of the
>>>>
>>>> $ sudo dpkg -i agrsm*.deb
>>>>
>>>> terry@LIVINGROOM:~/Desktop$ sudo dpkg -i agrsm*.deb
>>>> [sudo] password for terry:
>>>> (Reading database ... 230654 files and directories currently installed.)
>>>> Preparing to replace agrsm048pci 2.1.60~20090905 (using agrsm048pci_2.1.60~20090905_i386.deb) ...
>>>>
>>>> Error! There are no instances of module: agrsm048pci
>>>> 2.1.60~20090905 located in the DKMS tree.
>>>>
>>>> The dkms driver autocompiling package is installed.
>>>> The drivers source code is being installed to the folder /usr/src/
>>>> Then the drivers will be compiled and installed by the dkms tool
>>>> provided that your System has adequate compiling support.
>>>> Following kernel upgrades, complementary drivers will be
>>>> automatically compiled and installed.
>>>>
>>>>
>>>> Supported 11c1:048c modem chipset found.
>>>>
>>>> Unpacking replacement agrsm048pci ...
>>>> Setting up agrsm048pci (2.1.60~20090905) ...
>>>>
>>>> Error! Could not find module source directory.
>>>> Directory: /usr/src/agrsm048pci-2.1.60~20090905 does not exist.
>>>>
>>>> Error! DKMS tree does not contain: agrsm048pci-2.1.60~20090905
>>>> Build cannot continue without the proper tree.
>>>>
>>>> Error! DKMS tree does not contain: agrsm048pci-2.1.60~20090905
>>>> Build cannot continue without the proper tree.
>>>>
>>>> I's this the list that MarvS told me to report back too?
>>>> What do you think I should do next?
>>>>
>>>> PS: I have less than a week of sudo command exp.......
>>>>
>>>> I will continue to Thank You All For Your Help..........
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Terry W. Ray
>>>>
>>>> ----- Original Message -----
>>>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx>
>>>> To: twray4@xxxxxxxxxxx, "Linmodems" <discuss@xxxxxxxxxxxxx>
>>>> Sent: Saturday, October 3, 2009 7:12:47 PM GMT -06:00 US/Canada Central
>>>> Subject: Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version 2.6.28-15-generic
>>>>
>>>> Under Linux, install the attached and agrsm-tools packages with:
>>>> $ sudo dpkg -i agrsm*.deb
>>>>
>>>> MarvS
>>>>
>>>> On Sat, Oct 3, 2009 at 8:10 PM, Marvin Stodolsky
>>>> <marvin.stodolsky@xxxxxxxxx> wrote:
>>>>> Terry,
>>>>>
>>>>> Your modem is a rather strange hack, because
>>>>>
>>>>> Communication controller: Agere Systems V.92 56K WinModem "
>>>>> CLASS=0780
>>>>> PCIDEV=11c1:048c
>>>>> equivalent to PCI\VEN_11C1&DEV_048C
>>>>>
>>>>> is usually not coupled with an AC'97 audio card, but is usually on its
>>>>> own PCI card.
>>>>>
>>>>> Regardless from the bottom of
>>>>> http://linmodems.technion.ac.il/packages/ get wvdial_jaunty_i386.zip
>>>>> for later modem testing and dialout. To install:
>>>>> $ unzip wv*.zip
>>>>> $ cd wvdial_jaunty_i386
>>>>> $ ls
>>>>> and install the whole package set with:
>>>>> $ sudo dpkg -i *.deb
>>>>>
>>>>> From http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ get
>>>>> agrsm-tools_0.0.1_all.deb
>>>>> which is a complementary testing utility. It will call wvdialconf if
>>>>> the drivers are functional
>>>>>
>>>>> I'll send you an easy installer package for your modem in a following email.
>>>>> Should you have an alternate Internet CONNECT, before your install
>>>>> these packages do:
>>>>> $ sudo apt-get install dkms
>>>>> This is an auto updating utility for drivers, but is not essential.
>>>>>
>>>>> Please report back to the List, not me directly.
>>>>>
>>>>> MarvS
>>>>>
>>>>>
>>>>> On Sat, Oct 3, 2009 at 6:57 PM, <twray4@xxxxxxxxxxx> wrote:
>>>>>> Hi
>>>>>> The MicroSoft diagnostic for Hardware ID is
>>>>>> PCI\VEN_11C1&DEV_048C&SUBSYS_044C11C1&REV_03 .
>>>>>> Did not find the SIL ID: . The Query Modem ATI5 has 2.2.98, PCI, Perlite, 19
>>>>>> .Look at Attch. ModemLog_LSI
>>>>>> all ATI at end of log.
>>>>>> The ModemData.txt is after doing all on list you sent?
>>>>>>
>>>>>> I Thank You For Your Help
>>>>>>
>>>>>>
>>>>>> Terry W. Ray
>>>>>>
>>>>>> ----- Original Message -----
>>>>>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx>
>>>>>> To: twray4@xxxxxxxxxxx
>>>>>> Sent: Saturday, October 3, 2009 8:25:45 AM GMT -06:00 US/Canada Central
>>>>>> Subject: Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version
>>>>>> 2.6.28-15-generic
>>>>>>
>>>>>> Terry,
>>>>>>
>>>>>> The modem is coupled with the onboard sound AC'97.
>>>>>> But strangely no Subsystem is reported out, which is where the modem
>>>>>> chip resides usually.
>>>>>> Could be your modem is some spare parts hack by the motherboard assembler.
>>>>>> Try in order:
>>>>>>
>>>>>> 1) Run the Microsoft diagnostics, as described in SoftModem.txt to get
>>>>>> more info on the modem chip firmware or its drivers
>>>>>> 2) Detach as many external devices as possible to free up resources,
>>>>>> reboot & rerun scanModem
>>>>>> 3) Make a file with:
>>>>>> 4)
>>>>>> $ cat /etc/modules
>>>>>> is there is a line with "lp" put a # in front of it with:
>>>>>> $ sudo gedit /etc/modules
>>>>>>
>>>>>> 5) blacklist unnecessary drivers with:
>>>>>> $ sudo gedit /etc/modprobe.d/terry.conf
>>>>>> containing lines:
>>>>>>
>>>>>> blacklist snd_atiixp_modem
>>>>>> blacklist snd_via82xx_modem
>>>>>> # only supporting old parallel printers
>>>>>> blacklist parport
>>>>>>
>>>>>> Rerun scanModem and report back.
>>>>>>
>>>>>> MarvS
>>>>>>
>>>>>> On Sat, Oct 3, 2009 at 1:20 AM, <twray4@xxxxxxxxxxx> wrote:
>>>>>>> I only have PCI modem card Agere Systems V.92 56K WinModem.
>>>>>>> I puled the card out & rerun scanModem.
>>>>>>> The VIA Technologies, Inc. AC'97 Modem Controller I thing is part of the
>>>>>>> VIA
>>>>>>> KM400 chipset VIA8237 south bridge or PCI controller or onboard sound
>>>>>>> AC'97.
>>>>>>> There are no other phone jack but the winmodem pci card
>>>>>>> Your help is greatl....I dont know where you find the time....But I Thank
>>>>>>> You.....
>>>>>>> Terry W. Ray
>>>>>>>
>>>>>>> ----- Original Message -----
>>>>>>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx>
>>>>>>> To: "Terry Ray" <twray4@xxxxxxxxxxx>
>>>>>>> Cc: discuss@xxxxxxxxxxxxx
>>>>>>> Sent: Thursday, October 1, 2009 9:43:07 PM GMT -06:00 US/Canada Central
>>>>>>> Subject: Re: Modem
>>>>>>>
>>>>>>> Terry
>>>>>>>
>>>>>>> Under Ubuntu CPU=i686, Linux version 2.6.28-15-generic
>>>>>>> you have two modems installed:
>>>>>>>
>>>>>>> "Communication controller: Agere Systems V.92 56K WinModem "
>>>>>>> CLASS=0780
>>>>>>> PCIDEV=11c1:048c
>>>>>>> with Modem interrupt assignment and sharing:
>>>>>>> ===================================
>>>>>>> The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!!
>>>>>>>
>>>>>>> "Communication controller: VIA Technologies, Inc. AC'97 Modem Controller "
>>>>>>> CLASS=0780
>>>>>>> PCIDEV=1106:3068
>>>>>>> Modem interrupt assignment and sharing:
>>>>>>> 22: 26510 IO-APIC-fasteoi VIA8237
>>>>>>> --- Bootup diagnostics for card in PCI slot 00:11.6 ----
>>>>>>> [ 12.745251] VIA 82xx Modem 0000:00:11.6: enabling device (0000 -> 0001)
>>>>>>> [ 12.745699] VIA 82xx Modem 0000:00:11.6: PCI INT C -> Link[ALKC] ->
>>>>>>> GSI 22 (level, low) -> IRQ 22
>>>>>>> [ 13.496024] VIA 82xx Modem 0000:00:11.6: setting latency timer to 64
>>>>>>> [ 14.000227] VIA 82xx Modem 0000:00:11.6: PCI INT C disabled
>>>>>>> [ 14.000248] VIA 82xx Modem: probe of 0000:00:11.6 failed with error -13
>>>>>>>
>>>>>>> Neither of them are currently serviceable under Linux because of IRQ
>>>>>>> (interrupt) service problem.
>>>>>>>
>>>>>>> Please alternately remove one modem card.
>>>>>>> Then rerun scanModem and send us the new ModemData.txt for each one.
>>>>>>> Then we can further advise.
>>>>>>>
>>>>>>> MarvS
>>>>>>> scanModem maintainer
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Oct 1, 2009 at 9:29 PM, Terry Ray <twray4@xxxxxxxxxxx> wrote:
>>>>>>>> I am new to gnu/linux. Help Me?
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>

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