Terry, The possibilties below have to be tested one at a time. Each time reboot and rerun scanModem MarvS ----- The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!! The CPU cannot control the modem until this situation is corrected!! Possible corrections are: 1) Within the boot up BIOS, change from a Windows to a non-PNP/Other Operating System type. Instructions for accessing BIOS are at: http://linmodems.technion.ac.il/resources.html within: Additional Resourcces. 2a) Add an option "pci=routeirq" to the kernel boot up line. Here is an example paragraph from /boot/grub/menu.lst : title Ubuntu, kernel 2.6.15-26-686 root (hd0,6) kernel /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq initrd /boot/initrd.img-2.6.15-26-686 savedefault 2b) Same as above, but use "pollirq" instead of "pci=routeirq". 3) Within some BIOS setups, IRQ assignments can be changed. 4) On non-laptop systems, moving the modem card to another slot has helped. 5) Sometimes upgrading the kernel changes IRQ assignment.--------- On Tue, Oct 6, 2009 at 12:24 PM, <twray4@xxxxxxxxxxx> wrote: > > Here is the rerun of ModemData.txt > > I started reading a free Linux Howto Sudo. > > Thank You > > > > Terry W. Ray > > ----- Original Message ----- > From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx> > To: twray4@xxxxxxxxxxx > Cc: "Linmodems" <discuss@xxxxxxxxxxxxx> > Sent: Tuesday, October 6, 2009 12:15:15 AM GMT -06:00 US/Canada Central > Subject: Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version 2.6.28-15-generic > > Terry, > > The drivers were installed to /lib/modules/2.6.28-15-generic/updates/dkms/ > When ever the kernel is updated, the dkms tool will compile matching > agrmodem.ko and agrserial.ko for the new kernel. The > agrsm048pci-2.1.60 package NEVER has to be reinstalled. > > When you bootup, again run > $ ./scanModem > to check if the presence of the drivers had aided the problem: > [ 0.499765] pci 0000:00:0a.0: PME# disabled > > No use doing anything further yet. > Until the modem acquires a functional Interrupt, trying dialers is useless. > > Send us the ModemData.txt > > MarvS > > On Tue, Oct 6, 2009 at 12:13 AM, <twray4@xxxxxxxxxxx> wrote: >> Jacques, >> >> Please replace the same package name in ltmodem/11c11040/ >> How can I do this? >> ------------------------------------------------------------- >> >> terry@LIVINGROOM:~$ rm agrsm048*.deb >> rm: cannot remove `agrsm048*.deb': No such file or directory >> >> IF rm is the remove command i went to the desktop r-click send to trash? >> ------------------------------------------------------------- >> >> terry@LIVINGROOM:~$ sudo dpkg --purge agrsm048pc >> [sudo] password for terry: >> dpkg - warning: ignoring request to remove agrsm048pc which isn't installed. >> ------------------------------------------------------------- >> >> terry@LIVINGROOM:~$ sudo dpkg --purge agrsm048pci-2.1.60 >> dpkg - warning: ignoring request to remove agrsm048pci-2.1.60 which isn't installed. >> ------------------------------------------------------------- >> >> terry@LIVINGROOM:~$ cd Desktop >> terry@LIVINGROOM:~/Desktop$ sudo dpkg -i agrsm*.deb >> Selecting previously deselected package agrsm048pci-2.1.60. >> (Reading database ... 230654 files and directories currently installed.) >> Unpacking agrsm048pci-2.1.60 (from agrsm048pci-2.1.60_20090905_i386.deb) ... >> >> The dkms driver autocompiling package is installed. >> The drivers source code is being installed to the folder /usr/src/ >> Then the drivers will be compiled and installed by the dkms tool >> provided that your System has adequate compiling support. >> Following kernel upgrades, complementary drivers will be >> automatically compiled and installed. >> >> >> Supported 11c1:048c modem chipset found. >> >> Setting up agrsm048pci-2.1.60 (20090905) ... >> >> Creating symlink /var/lib/dkms/agrsm048pci/2.1.60/source -> >> /usr/src/agrsm048pci-2.1.60 >> >> DKMS: add Completed. >> >> Kernel preparation unnecessary for this kernel. Skipping... >> >> Building module: >> cleaning build area.... >> make KERNELRELEASE=2.6.28-15-generic -C /lib/modules/2.6.28-15-generic/build M=/var/lib/dkms/agrsm048pci/2.1.60/build...... >> cleaning build area.... >> >> DKMS: build Completed. >> >> agrmodem.ko: >> Running module version sanity check. >> - Original module >> - No original module exists within this kernel >> - Installation >> - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/ >> >> agrserial.ko: >> Running module version sanity check. >> - Original module >> - No original module exists within this kernel >> - Installation >> - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/ >> >> depmod....... >> >> DKMS: install Completed. >> >> I GNOME PPP,detect.It did not find modem. >> I truly am new to this.Like a baby led by the hand step by step. >> >> MarvS & Jacques & All who Help I Thank You..... >> >> >> Terry W. Ray >> >> ----- Original Message ----- >> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx> >> To: twray4@xxxxxxxxxxx >> Sent: Monday, October 5, 2009 7:51:15 PM GMT -06:00 US/Canada Central >> Subject: Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version 2.6.28-15-generic >> >> Jacques, >> >> Please replace the same package name in ltmodem/11c11040/ >> >> Terry, >> >> First delete the old package: >> $ rm agrsm048*.deb >> >> Next clean out any old remnants with: >> $ sudo dpkg --purge agrsm048pc >> $ sudo dpkg --purge agrsm048pci-2.1.60 >> >> Try the attached, per below. >> $ sudo dpkg -i agrsm*.deb >> >> It was only necessary to change an internal version spec. >> >> Report back >> >> MarvS >> ====== >> $ sudo dpkg -i agrsm048pci-2.1.60_20090905_i386.deb >> Selecting previously deselected package agrsm048pci-2.1.60. >> (Reading database ... 142798 files and directories currently installed.) >> Unpacking agrsm048pci-2.1.60 (from agrsm048pci-2.1.60_20090905_i386.deb) ... >> >> The dkms driver autocompiling package is installed. >> The drivers source code is being installed to the folder /usr/src/ >> Then the drivers will be compiled and installed by the dkms tool >> provided that your System has adequate compiling support. >> Following kernel upgrades, complementary drivers will be >> automatically compiled and installed. >> >> >> Supported 11c1:048c or 11c1:048f PCI card modem not found!! >> Assuming development work and >> thus any proceeding with package installation, >> with source code in folder /usr/src/ >> >> >> Setting up agrsm048pci-2.1.60 (20090905) ... >> >> Creating symlink /var/lib/dkms/agrsm048pci/2.1.60/source -> >> /usr/src/agrsm048pci-2.1.60 >> >> DKMS: add Completed. >> >> Kernel preparation unnecessary for this kernel. Skipping... >> >> Building module: >> cleaning build area.... >> make KERNELRELEASE=2.6.28-15-generic -C >> /lib/modules/2.6.28-15-generic/build >> M=/var/lib/dkms/agrsm048pci/2.1.60/build.... >> cleaning build area.... >> >> DKMS: build Completed. >> >> agrmodem.ko: >> Running module version sanity check. >> - Original module >> - Found /lib/modules/2.6.28-15-generic/updates/dkms/agrmodem.ko >> - Storing in >> /var/lib/dkms/agrsm048pci/original_module/2.6.28-15-generic/i686/ >> - Archiving for uninstallation purposes >> - Installation >> - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/ >> >> agrserial.ko: >> Running module version sanity check. >> - Original module >> - Found /lib/modules/2.6.28-15-generic/updates/dkms/agrserial.ko >> - Storing in >> /var/lib/dkms/agrsm048pci/original_module/2.6.28-15-generic/i686/ >> - Archiving for uninstallation purposes >> - Installation >> - Installing to /lib/modules/2.6.28-15-generic/updates/dkms/ >> >> depmod.... >> >> DKMS: install Completed. >> >> >> On Mon, Oct 5, 2009 at 7:35 PM, Marvin Stodolsky >> <marvin.stodolsky@xxxxxxxxx> wrote: >>> Terry, >>> >>> Just wait. I'll check the agrsm048pci 2.1.60~20090905 package out. >>> >>> MarvS >>> >>> On Mon, Oct 5, 2009 at 3:09 PM, <twray4@xxxxxxxxxxx> wrote: >>>> >>>> This is the readout of of the >>>> >>>> $ sudo dpkg -i agrsm*.deb >>>> >>>> terry@LIVINGROOM:~/Desktop$ sudo dpkg -i agrsm*.deb >>>> [sudo] password for terry: >>>> (Reading database ... 230654 files and directories currently installed.) >>>> Preparing to replace agrsm048pci 2.1.60~20090905 (using agrsm048pci_2.1.60~20090905_i386.deb) ... >>>> >>>> Error! There are no instances of module: agrsm048pci >>>> 2.1.60~20090905 located in the DKMS tree. >>>> >>>> The dkms driver autocompiling package is installed. >>>> The drivers source code is being installed to the folder /usr/src/ >>>> Then the drivers will be compiled and installed by the dkms tool >>>> provided that your System has adequate compiling support. >>>> Following kernel upgrades, complementary drivers will be >>>> automatically compiled and installed. >>>> >>>> >>>> Supported 11c1:048c modem chipset found. >>>> >>>> Unpacking replacement agrsm048pci ... >>>> Setting up agrsm048pci (2.1.60~20090905) ... >>>> >>>> Error! Could not find module source directory. >>>> Directory: /usr/src/agrsm048pci-2.1.60~20090905 does not exist. >>>> >>>> Error! DKMS tree does not contain: agrsm048pci-2.1.60~20090905 >>>> Build cannot continue without the proper tree. >>>> >>>> Error! DKMS tree does not contain: agrsm048pci-2.1.60~20090905 >>>> Build cannot continue without the proper tree. >>>> >>>> I's this the list that MarvS told me to report back too? >>>> What do you think I should do next? >>>> >>>> PS: I have less than a week of sudo command exp....... >>>> >>>> I will continue to Thank You All For Your Help.......... >>>> >>>> >>>> >>>> >>>> >>>> Terry W. Ray >>>> >>>> ----- Original Message ----- >>>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx> >>>> To: twray4@xxxxxxxxxxx, "Linmodems" <discuss@xxxxxxxxxxxxx> >>>> Sent: Saturday, October 3, 2009 7:12:47 PM GMT -06:00 US/Canada Central >>>> Subject: Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version 2.6.28-15-generic >>>> >>>> Under Linux, install the attached and agrsm-tools packages with: >>>> $ sudo dpkg -i agrsm*.deb >>>> >>>> MarvS >>>> >>>> On Sat, Oct 3, 2009 at 8:10 PM, Marvin Stodolsky >>>> <marvin.stodolsky@xxxxxxxxx> wrote: >>>>> Terry, >>>>> >>>>> Your modem is a rather strange hack, because >>>>> >>>>> Communication controller: Agere Systems V.92 56K WinModem " >>>>> CLASS=0780 >>>>> PCIDEV=11c1:048c >>>>> equivalent to PCI\VEN_11C1&DEV_048C >>>>> >>>>> is usually not coupled with an AC'97 audio card, but is usually on its >>>>> own PCI card. >>>>> >>>>> Regardless from the bottom of >>>>> http://linmodems.technion.ac.il/packages/ get wvdial_jaunty_i386.zip >>>>> for later modem testing and dialout. To install: >>>>> $ unzip wv*.zip >>>>> $ cd wvdial_jaunty_i386 >>>>> $ ls >>>>> and install the whole package set with: >>>>> $ sudo dpkg -i *.deb >>>>> >>>>> From http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ get >>>>> agrsm-tools_0.0.1_all.deb >>>>> which is a complementary testing utility. It will call wvdialconf if >>>>> the drivers are functional >>>>> >>>>> I'll send you an easy installer package for your modem in a following email. >>>>> Should you have an alternate Internet CONNECT, before your install >>>>> these packages do: >>>>> $ sudo apt-get install dkms >>>>> This is an auto updating utility for drivers, but is not essential. >>>>> >>>>> Please report back to the List, not me directly. >>>>> >>>>> MarvS >>>>> >>>>> >>>>> On Sat, Oct 3, 2009 at 6:57 PM, <twray4@xxxxxxxxxxx> wrote: >>>>>> Hi >>>>>> The MicroSoft diagnostic for Hardware ID is >>>>>> PCI\VEN_11C1&DEV_048C&SUBSYS_044C11C1&REV_03 . >>>>>> Did not find the SIL ID: . The Query Modem ATI5 has 2.2.98, PCI, Perlite, 19 >>>>>> .Look at Attch. ModemLog_LSI >>>>>> all ATI at end of log. >>>>>> The ModemData.txt is after doing all on list you sent? >>>>>> >>>>>> I Thank You For Your Help >>>>>> >>>>>> >>>>>> Terry W. Ray >>>>>> >>>>>> ----- Original Message ----- >>>>>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx> >>>>>> To: twray4@xxxxxxxxxxx >>>>>> Sent: Saturday, October 3, 2009 8:25:45 AM GMT -06:00 US/Canada Central >>>>>> Subject: Re: Modem, Terry Ray USA, Illinois, Ubuntu CPU=i686, Linux version >>>>>> 2.6.28-15-generic >>>>>> >>>>>> Terry, >>>>>> >>>>>> The modem is coupled with the onboard sound AC'97. >>>>>> But strangely no Subsystem is reported out, which is where the modem >>>>>> chip resides usually. >>>>>> Could be your modem is some spare parts hack by the motherboard assembler. >>>>>> Try in order: >>>>>> >>>>>> 1) Run the Microsoft diagnostics, as described in SoftModem.txt to get >>>>>> more info on the modem chip firmware or its drivers >>>>>> 2) Detach as many external devices as possible to free up resources, >>>>>> reboot & rerun scanModem >>>>>> 3) Make a file with: >>>>>> 4) >>>>>> $ cat /etc/modules >>>>>> is there is a line with "lp" put a # in front of it with: >>>>>> $ sudo gedit /etc/modules >>>>>> >>>>>> 5) blacklist unnecessary drivers with: >>>>>> $ sudo gedit /etc/modprobe.d/terry.conf >>>>>> containing lines: >>>>>> >>>>>> blacklist snd_atiixp_modem >>>>>> blacklist snd_via82xx_modem >>>>>> # only supporting old parallel printers >>>>>> blacklist parport >>>>>> >>>>>> Rerun scanModem and report back. >>>>>> >>>>>> MarvS >>>>>> >>>>>> On Sat, Oct 3, 2009 at 1:20 AM, <twray4@xxxxxxxxxxx> wrote: >>>>>>> I only have PCI modem card Agere Systems V.92 56K WinModem. >>>>>>> I puled the card out & rerun scanModem. >>>>>>> The VIA Technologies, Inc. AC'97 Modem Controller I thing is part of the >>>>>>> VIA >>>>>>> KM400 chipset VIA8237 south bridge or PCI controller or onboard sound >>>>>>> AC'97. >>>>>>> There are no other phone jack but the winmodem pci card >>>>>>> Your help is greatl....I dont know where you find the time....But I Thank >>>>>>> You..... >>>>>>> Terry W. Ray >>>>>>> >>>>>>> ----- Original Message ----- >>>>>>> From: "Marvin Stodolsky" <marvin.stodolsky@xxxxxxxxx> >>>>>>> To: "Terry Ray" <twray4@xxxxxxxxxxx> >>>>>>> Cc: discuss@xxxxxxxxxxxxx >>>>>>> Sent: Thursday, October 1, 2009 9:43:07 PM GMT -06:00 US/Canada Central >>>>>>> Subject: Re: Modem >>>>>>> >>>>>>> Terry >>>>>>> >>>>>>> Under Ubuntu CPU=i686, Linux version 2.6.28-15-generic >>>>>>> you have two modems installed: >>>>>>> >>>>>>> "Communication controller: Agere Systems V.92 56K WinModem " >>>>>>> CLASS=0780 >>>>>>> PCIDEV=11c1:048c >>>>>>> with Modem interrupt assignment and sharing: >>>>>>> =================================== >>>>>>> The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!! >>>>>>> >>>>>>> "Communication controller: VIA Technologies, Inc. AC'97 Modem Controller " >>>>>>> CLASS=0780 >>>>>>> PCIDEV=1106:3068 >>>>>>> Modem interrupt assignment and sharing: >>>>>>> 22: 26510 IO-APIC-fasteoi VIA8237 >>>>>>> --- Bootup diagnostics for card in PCI slot 00:11.6 ---- >>>>>>> [ 12.745251] VIA 82xx Modem 0000:00:11.6: enabling device (0000 -> 0001) >>>>>>> [ 12.745699] VIA 82xx Modem 0000:00:11.6: PCI INT C -> Link[ALKC] -> >>>>>>> GSI 22 (level, low) -> IRQ 22 >>>>>>> [ 13.496024] VIA 82xx Modem 0000:00:11.6: setting latency timer to 64 >>>>>>> [ 14.000227] VIA 82xx Modem 0000:00:11.6: PCI INT C disabled >>>>>>> [ 14.000248] VIA 82xx Modem: probe of 0000:00:11.6 failed with error -13 >>>>>>> >>>>>>> Neither of them are currently serviceable under Linux because of IRQ >>>>>>> (interrupt) service problem. >>>>>>> >>>>>>> Please alternately remove one modem card. >>>>>>> Then rerun scanModem and send us the new ModemData.txt for each one. >>>>>>> Then we can further advise. >>>>>>> >>>>>>> MarvS >>>>>>> scanModem maintainer >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Thu, Oct 1, 2009 at 9:29 PM, Terry Ray <twray4@xxxxxxxxxxx> wrote: >>>>>>>> I am new to gnu/linux. Help Me? >>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>> >>>> >>> >> >