Ann, If you search Google for "Earthlink Linux dialup" there are a variety of sites with suggestions, mostly old. One I read claims that ELN/your_username Is the proper designation. Also try using the $ sudo pppconfig to setup dialout. It does have a CHAP option. After you finish, try dialing out with: $ sudo pon MarvS On Thu, May 15, 2008 at 11:58 PM, Ann <tate886@xxxxxxxxx> wrote: > Hi Marv and all, > > Unfortunately, I've tried: > > Earthlink.net/loginname (which is my Earthlink email address by the way), > and: > > ELN/loginname > > I've substituted backslashes \ for slashes /, and probably about every other > combination that I can think of, and it stil fails with the same error > messages. I know my loginname and password are correct, it's how i"m logged > in to Earthlink on my XP partition right now and sending this email. > > Just out of curiosity, I set my XP dial up connection to show a terminal > window after dial up, and this is what popped up after the modem stopped > chattering. > > Level 3 Comm nas21.2md1 UQKT2 > Username:/login:/Login: > > That's probably completely useless in the Linux environment. come to think > of it, I don't know what use it is in the Windows environment, either. But, > it looks like some more serious file editing is needed somewhere here, but i > have no idea what file to change or if I knew, what info to put in to it. I > thought maybe that Username:/login:/Login: was somehow significant. > > ~Ann > > > Marvin Stodolsky wrote: >> >> Ann, >> >> Instead of using your LoginName for Earthlink, use >> earthlink.com/LoginName >> or if your IP is earthlink.net, use >> earthlink.net/LoginName >> >> That is usually all that is necessary for CHAP >> >> If there are any other failure messages, let us know. >> >> MarvS >> >> On Wed, May 14, 2008 at 8:45 PM, Ann <tate886@xxxxxxxxx> wrote: >> >>> >>> HI folks, >>> >>> Well, I have just verified that my connection issues are definitely with >>> my >>> Earthlink, "chap authentication failed" problem. To test things for me, a >>> friend of mine was able to use WVdial, enter phone/username/password in >>> the >>> command prompt, and dial out and connect to her dial up ISP, which is not >>> Earthlink. At least now I know it's not my modem. connection went through >>> slick as a whistle, I'm so jealous. >>> >>> So, any Earthlink users out there who can give me advice or point me >>> towards >>> some good documentation, about getting through this Chap authentication >>> issue? I am running the latest Ubuntu distro. >>> >>> thanks. >>> ~Ann >>> >>> >> >> > >