Ann, Instead of using your LoginName for Earthlink, use earthlink.com/LoginName or if your IP is earthlink.net, use earthlink.net/LoginName That is usually all that is necessary for CHAP If there are any other failure messages, let us know. MarvS On Wed, May 14, 2008 at 8:45 PM, Ann <tate886@xxxxxxxxx> wrote: > HI folks, > > Well, I have just verified that my connection issues are definitely with my > Earthlink, "chap authentication failed" problem. To test things for me, a > friend of mine was able to use WVdial, enter phone/username/password in the > command prompt, and dial out and connect to her dial up ISP, which is not > Earthlink. At least now I know it's not my modem. connection went through > slick as a whistle, I'm so jealous. > > So, any Earthlink users out there who can give me advice or point me towards > some good documentation, about getting through this Chap authentication > issue? I am running the latest Ubuntu distro. > > thanks. > ~Ann >
