Re: Fwd: Unable to detect modem

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Hi,

HDA vendor ID 0x14f12c06 is a Conexant HSF modem which is supported by the latest version of the HSF driver available at:

http://www.linuxant.com/drivers/hsf/downloads-license.php

If the driver doesn't work, please send a dump generated by 'hsfconfig --dumpdiag' to support@xxxxxxxxxxxx, we will try to solve the problem.

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
support@xxxxxxxxxxxx



Marvin Stodolsky wrote:
Jonathan

The system has
Intel Corporation 82801H (ICH8 Family) HD Audio Controller
 PCI slot     PCI ID          SubsystemID     Name
 ----------   ---------       ---------       --------------
00:1b.0 8086:284b 1028:01fe Audio device: Intel Corporation 82801H

Sybsystem 1028:01fe having a softmodem chip 0x14f12c06
that is novel to us as constrasted to the older  0x14f12bfa ,

as shown by
/proc/asound/codec0/codec#1
Address: 1
Vendor Id: 0x14f12c06
Subsystem Id: 0x14f1000f
Revision Id: 0x100000

What are the Linuxant support  prospects for "Alan Purchase"
<alan@xxxxxxxxxxxxxx> ??

Firas
 FYI on the AP.tgz  stuff
The  virtual software generated  /proc/asound  file system cannot be
tar packed directly.  That is why the preliminary:
$ cp  -a  /proc/asound   AP
before packing with:
$ tar cfz AP.tgz   AP/

Included within /proc/asound  there will be included:

card0
  |-- codec#0
  |-- codec#1

One of the codec#?  files will have audio info (and will be obvious)
and the other the modem info, if a modem chip is infact hosted.
Usually it is the /proc/asound/card0/codec#1

MarvS


---------- Forwarded message ----------
From: Alan Purchase <alan@xxxxxxxxxxxxxx>
Date: Jun 18, 2007 3:51 PM
Subject: Re: Unable to detect modem
To: Marvin Stodolsky <marvin.stodolsky@xxxxxxxxx>
Cc: Firas Kraïem <fkraiem@xxxxxxx>, discuss@xxxxxxxxxxxxx


Hi Marvin,

Thanks for your speedy reply.

1. The file you requested is attached.
2. I don't run Windows and haven't done so for several years.
3. The Install failed; the log file is attached.

Cheers, Alan.

On Mon, 2007-06-18 at 08:29 -0400, Marvin Stodolsky wrote:
Alan,

Under CPU=x86_64,  Ubuntu 7.04, Linux version 2.6.20-16-generic ,
A softmodem chip is likely hosted by the SubSystem of
 PCI slot     PCI ID          SubsystemID     Name
 ----------   ---------       ---------       --------------
00:1b.0 8086:284b 1028:01fe Audio device: Intel Corporation 82801H

The failure of the diagnostics to reveal more could have two alternate causes.
1) The potential driver is snd-hda-intel already on your System.
It may not yet include support for the host 8086:284b host card
2) The softmodem chip may be a Conexant type which cannot be supported by
 snd-hda-intel

The next steps are:
1) Do:
$  cp  -a  /proc/asound  AP
$  tar cfz AP.tgz   AP/
Send the AP.tgz to me and Firas for deduction of the modem chip type.

2)    If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information.
Next do the Query Modem and record the ATI specifications displayed such as:
    ATI3 - Agere SoftModem Version 2.1.22
    ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.

3) Do:
$ ./scanModem test 8086:2668 1025:008f
which will fake a Conexant modem on your System and ouput Info for
software installation.  The INSTALL will abort if your modem is Not a
Conexant type.
So try the install package, whose diagnostics are very good.

MarvS
scanModem maintainer


On 6/17/07, Alan Purchase <alan@xxxxxxxxxxxxxx> wrote:
> System is a Dell Latitude D830.
>
> ModemData.txt is attached.
>
> Cheers, Alan.
>
> --
> Alan Purchase <alan@xxxxxxxxxxxxxx>
>
>



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