System is a Dell Latitude D830. ModemData.txt is attached. Cheers, Alan. -- Alan Purchase <alan@xxxxxxxxxxxxxx>
Only plain text email is forwarded by the DISCUSS@xxxxxxxxxxxxx List Server. Do use the following as the email Subject Line: SomeName, YourCountry Ubuntu 7.04 kernel 2.6.20-16-generic This will alert cogent experts, and distinguish cases in the Archives. YourCountry will enable Country Code guidance. Occassionally responses are blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org . Local Linux experts can be found through: http://www.linux.org/groups/index.html -------------------------- System information ---------------------------- CPU=x86_64, Ubuntu 7.04 Linux version 2.6.20-16-generic (root@king) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Thu Jun 7 19:00:28 UTC 2007 scanModem update of: 2007_June_16 ALSAversion 1.0.13 USB modem not detected by lsusb Modem or host audio card candidates have firmware information: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:284b 1028:01fe Audio device: Intel Corporation 82801H Modem interrupt assignment and sharing: 21: 78552 0 IO-APIC-fasteoi uhci_hcd:usb2, uhci_hcd:usb4, HDA Intel --- Bootup diagnositcs for card in PCI slot 00:1b.0 ---- [ 20.788409] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 21 (level, low) -> IRQ 21 [ 20.788449] PCI: Setting latency timer of device 0000:00:1b.0 to 64 === Finished modem firmware and bootup diagnostics section. === === Next deducing cogent software === and a NEW HDA softmodem controller. A modem was not detected among the PCI devices: ------------------------------------------------ 00:02.0 VGA compatible controller: Intel Corporation Mobile Integrated Graphics Controller (rev 0c) 00:02.1 Display controller: Intel Corporation Mobile Integrated Graphics Controller (rev 0c) 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02) 00:1f.1 IDE interface: Intel Corporation Mobile IDE Controller (rev 02) 00:1f.2 SATA controller: Intel Corporation Mobile SATA AHCI Controller (rev 02) 00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 02) 03:01.4 FireWire (IEEE 1394): O2 Micro, Inc. Firewire (IEEE 1394) (rev 02) 04:00.0 Ethernet controller: Atheros Communications, Inc. AR5212 802.11abg NIC (rev 01) 09:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5755M Gigabit Ethernet PCI Express (rev 02) 0c:00.0 Network controller: Intel Corporation Unknown device 4229 (rev 61) ------------------------------------------------ with USB and bridge devices not displayed. Please provide any independent information available on your modem. If your modem is mounted on an ISA card, scanModem could not access it. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Checking for audio+modem support in /proc/asound/pcm 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 2 For candidate modem in PCI bus: 00:1b.0 Class 0403: 8086:284b Audio device: Intel Corporation 82801H Primary PCI_id NEW_softmodem_8086:284b Support type needed or chipset: scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Writing Intel.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.2 and the compiler used in kernel assembly: 4.1.2 Kernel-header resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-2.6.20-16-generic Checking pppd properties: -rwsr-xr-- 1 root dip 309504 2007-04-05 15:49 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://phep2.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/YourSystem.txt concerning other COMM channels: ath0 eth0 wifi0 Which can interfere with Browser naviagation. Don't worry about the following, it is for the experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------