Alan, Under CPU=x86_64, Ubuntu 7.04, Linux version 2.6.20-16-generic , A softmodem chip is likely hosted by the SubSystem of PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:284b 1028:01fe Audio device: Intel Corporation 82801H The failure of the diagnostics to reveal more could have two alternate causes. 1) The potential driver is snd-hda-intel already on your System. It may not yet include support for the host 8086:284b host card 2) The softmodem chip may be a Conexant type which cannot be supported by snd-hda-intel The next steps are: 1) Do: $ cp -a /proc/asound AP $ tar cfz AP.tgz AP/ Send the AP.tgz to me and Firas for deduction of the modem chip type. 2) If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System
Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. 3) Do: $ ./scanModem test 8086:2668 1025:008f which will fake a Conexant modem on your System and ouput Info for software installation. The INSTALL will abort if your modem is Not a Conexant type. So try the install package, whose diagnostics are very good. MarvS scanModem maintainer On 6/17/07, Alan Purchase <alan@xxxxxxxxxxxxxx> wrote:
System is a Dell Latitude D830. ModemData.txt is attached. Cheers, Alan. -- Alan Purchase <alan@xxxxxxxxxxxxxx>