Gina,
the call in this trace doesn't connect, because the neighbor isn't
answering at all. Its not even rejecting the call.
The first thing I would check is if there is a firewall blocking
traffic to or from the neighbor. Maybe the firewall only has a rule
for your old Cisco gatekeeper ?
The next thing would be to check if the neighbor is configured
correctly and knows about its new neighbor or maybe expecting a
password, but in the later case you would usually get a LocationReject.
Regards,
Jan
Gina Bull wrote:
> I haven't had any luck. Recompiling the latest version for our ubuntu environment has not gone well.
> :-( We're still working on that.
>
> I did, however, try something else with our current version. I removed all but one gatekeeper from
> the Neighbor section. That should eliminate the replies-from-different-IPs problem. Again, the
> connection when registered to the GnuGK did not work, but that pesky Cisco gatekeeper did. GDS calls
> to three Internet 2 test sites did work.
>
> I've attached the log of the failed call and most of the configuration file (deleted the FileAuth
> section, primarily).
>
> If you see anything, I'll be eternally grateful. (Really, really want to get rid of that Cisco box ...)
>
> Gina
>
> ----------
> Gina Bull
> Network System Engineer
> University of Virginia - ITS Network Systems
> PO Box 400324, 2015 Ivy Road, Charlottesville, VA 22904
>
>
>
>
> On 11/8/2011 4:39 PM, Gina Bull wrote:
> >
> > Thanks! I will upgrade and report back.
> >
> > Gina
> >
> > On 11/8/2011 4:32 PM, Jan Willamowius wrote:
> >> Gina,
> >>
> >> your trace shows that your GnuGk 2.3.0 gives up on the call after
> >> receiving the LocationReject from GK2 (207.x.x.x) and doesn't wait for
> >> an answer from GK1 (192.x.x.x). Is GK1 where the call is supposed to
> >> connect ?
> >>
> >> That seems like a bug and I don't see that behaviour when I test with a
> >> GnuGk 2.3.5 here. Please try again with GnuGk 2.3.5 and let us know if
> >> that fixed the problem.
> >>
> >> Regards,
> >> Jan
> >>
> >> Gina Bull wrote:
> >>> Rats. I put in the "AcceptNonNeighborLRQ=1" and changed the "always" to "depends" but the connection
> >>> still gets refused. And the Cisco still works (I used it to confirm that the site is still up. I'm
> >>> really starting to resent that box ...)
> >>>
> >>> I'm appending a piece of the log from yesterday that shows what I think are the relevant entries. It
> >>> looks to me like the Internet 2 gatekeeper is responding "not registered". (But the same GDS call
> >>> when registered to the old Cisco worked.)
> >>>
> >>> (Also -- I'm getting help from our "master sysadmin" to get v.2.3.5 available so I can try that)
> >>>
> >>> Gina
> >>> ----------
> >>> Gina Bull
> >>> Network System Engineer
> >>> University of Virginia - ITS Network Systems
> >>> PO Box 400324, 2015 Ivy Road, Charlottesville, VA 22904
> >>>
> >>>
> >>>
> >>> Caller is 128.143.13.168
> >>> Destination is 0018128554673 via GDS
> >>> This gatekeeper name is UVaGK1 (128.143.2.121)
> >>>
> >>> 2011/11/07 09:16:10.247 5 RasSrv.cxx(264) RAS Sent Successful
> >>> 2011/11/07 09:16:10.247 5 job.cxx(427) JOB Job RRQ deleted
> >>> 2011/11/07 09:16:10.247 5 job.cxx(416) JOB Worker threads: 5 total - 3 busy, 2 idle
> >>> 2011/11/07 09:16:12.844 5 yasocket.cxx(782) RasSrv 1 sockets selected from 4, total 4/0
> >>> 2011/11/07 09:16:12.844 4 RasSrv.cxx(230) RAS Receiving on 128.143.2.121:1719(U)
> >>> 2011/11/07 09:16:12.844 2 RasSrv.cxx(189) RAS Read from 128.143.13.168:1719
> >>> 2011/11/07 09:16:12.844 3 RasSrv.cxx(238) RAS
> >>> admissionRequest {
> >>> requestSeqNum = 32778
> >>> callType = pointToPoint<<null>>
> >>> callModel = gatekeeperRouted<<null>>
> >>> endpointIdentifier = 16 characters {
> >>> 0038 0031 0043 0038 0042 0043 0038 0043 81C8BC8C
> >>> 0030 0030 0030 0030 0030 0030 0030 0041 0000000A
> >>> }
> >>> destinationInfo = 1 entries {
> >>> [0]=dialedDigits "0018128554673"
> >>> }
> >>> srcInfo = 2 entries {
> >>> [0]=h323_ID 12 characters {
> >>> 0054 0045 0053 0054 0020 0049 0054 0053 TEST ITS
> >>> 0020 0050 0056 0058 PVX
> >>> }
> >>> [1]=dialedDigits "00117995371"
> >>> }
> >>> bandWidth = 7680
> >>> callReferenceValue = 27920
> >>> conferenceID = 16 octets {
> >>> 02 35 50 55 05 0b de 1c 14 c6 d3 10 09 0e 2f 3d .5PU........../=
> >>> }
> >>> activeMC = FALSE
> >>> answerCall = FALSE
> >>> canMapAlias = TRUE
> >>> callIdentifier = {
> >>> guid = 16 octets {
> >>> 02 35 50 55 05 0b de 1c 14 c5 d3 10 09 0e 2f 3d .5PU........../=
> >>> }
> >>> }
> >>> gatekeeperIdentifier = 6 characters {
> >>> 0055 0056 0061 0047 004b 0031 UVaGK1
> >>> }
> >>> willSupplyUUIEs = FALSE
> >>> featureSet = {
> >>> replacementFeatureSet = FALSE
> >>> supportedFeatures = 1 entries {
> >>> [0]={
> >>> id = standard 9
> >>> }
> >>> }
> >>> }
> >>> }
> >>> 2011/11/07 09:16:12.844 5 job.cxx(364) JOB Worker threads: 5 total - 4 busy, 1 idle
> >>> 2011/11/07 09:16:12.844 5 job.cxx(190) JOB Starting Job ARQ at Worker thread
> >>> 139841453688576
> >>> 2011/11/07 09:16:12.845 1 RasSrv.cxx(368) RAS ARQ Received from 128.143.13.168:1719
> >>> 2011/11/07 09:16:12.845 3 RasSrv.cxx(2466) GK ARQ will request bandwith of 7680
> >>> 2011/11/07 09:16:12.845 5 Routing.h(177) ROUTING Checking policy Neighbor for the
> >>> request ARQ 32778
> >>> 2011/11/07 09:16:12.845 3 RasSrv.cxx(250) RAS Send to 192.148.244.130:1719
> >>> locationRequest {
> >>> requestSeqNum = 1229
> >>> destinationInfo = 1 entries {
> >>> [0]=dialedDigits "0018128554673"
> >>> }
> >>> nonStandardData = {
> >>> nonStandardIdentifier = h221NonStandard {
> >>> t35CountryCode = 181
> >>> t35Extension = 0
> >>> manufacturerCode = 18
> >>> }
> >>> data = 57 octets {
> >>> 82 03 90 11 00 02 35 50 55 05 0b de 1c 14 c5 d3 ......5PU.......
> >>> 10 09 0e 2f 3d 23 02 40 0b 00 54 00 45 00 53 00 .../=#.@..T.E.S.
> >>> 54 00 20 00 49 00 54 00 53 00 20 00 50 00 56 00 T. .I.T.S. .P.V.
> >>> 58 05 00 33 44 ac c8 6a 40 X..3D..j@
> >>> }
> >>> }
> >>> replyAddress = ipAddress {
> >>> ip = 4 octets {
> >>> 80 8f 02 79 ...y
> >>> }
> >>> port = 1719
> >>> }
> >>> sourceInfo = 1 entries {
> >>> [0]=h323_ID 6 characters {
> >>> 0055 0056 0061 0047 004b 0031 UVaGK1
> >>> }
> >>> }
> >>> canMapAlias = TRUE
> >>> hopCount = 5
> >>> canMapSrcAlias = FALSE
> >>> }
> >>> 2011/11/07 09:16:12.845 5 RasSrv.cxx(264) RAS Sent Successful
> >>> 2011/11/07 09:16:12.845 3 RasSrv.cxx(250) RAS Send to 207.75.164.39:1719
> >>> locationRequest {
> >>> requestSeqNum = 1229
> >>> destinationInfo = 1 entries {
> >>> [0]=dialedDigits "0018128554673"
> >>> }
> >>> nonStandardData = {
> >>> nonStandardIdentifier = h221NonStandard {
> >>> t35CountryCode = 181
> >>> t35Extension = 0
> >>> manufacturerCode = 18
> >>> }
> >>> data = 57 octets {
> >>> 82 03 90 11 00 02 35 50 55 05 0b de 1c 14 c5 d3 ......5PU.......
> >>> 10 09 0e 2f 3d 23 02 40 0b 00 54 00 45 00 53 00 .../=#.@..T.E.S.
> >>> 54 00 20 00 49 00 54 00 53 00 20 00 50 00 56 00 T. .I.T.S. .P.V.
> >>> 58 05 00 33 44 ac c8 6a 40 X..3D..j@
> >>> }
> >>> }
> >>> replyAddress = ipAddress {
> >>> ip = 4 octets {
> >>> 80 8f 02 79 ...y
> >>> }
> >>> port = 1719
> >>> }
> >>> sourceInfo = 1 entries {
> >>> [0]=h323_ID 6 characters {
> >>> 0055 0056 0061 0047 004b 0031 UVaGK1
> >>> }
> >>> }
> >>> canMapAlias = TRUE
> >>> hopCount = 5
> >>> canMapSrcAlias = FALSE
> >>> }
> >>> 2011/11/07 09:16:12.845 5 RasSrv.cxx(264) RAS Sent Successful
> >>> 2011/11/07 09:16:12.845 2 Neighbor.cxx(916) NB 2 LRQ(s) sent
> >>> 2011/11/07 09:16:12.863 5 yasocket.cxx(782) RasSrv 1 sockets selected from 4, total 4/0
> >>> 2011/11/07 09:16:12.863 4 RasSrv.cxx(230) RAS Receiving on 128.143.2.121:1719(U)
> >>> 2011/11/07 09:16:12.863 2 RasSrv.cxx(189) RAS Read from 207.75.164.39:1719
> >>> 2011/11/07 09:16:12.863 3 RasSrv.cxx(238) RAS
> >>> requestInProgress {
> >>> requestSeqNum = 1229
> >>> delay = 60000
> >>> }
> >>> 2011/11/07 09:16:12.863 2 RasSrv.cxx(1393) RAS Trapped RIP
> >>> 2011/11/07 09:16:12.863 5 Neighbor.cxx(963) NB Received RIP message matched pending
> >>> LRQ for neighbor GK1:192.148.244.130
> >>> 2011/11/07 09:16:12.986 5 yasocket.cxx(782) RasSrv 1 sockets selected from 4, total 4/0
> >>> 2011/11/07 09:16:12.986 4 RasSrv.cxx(230) RAS Receiving on 128.143.2.121:1719(U)
> >>> 2011/11/07 09:16:12.987 2 RasSrv.cxx(189) RAS Read from 207.75.164.39:1719
> >>> 2011/11/07 09:16:12.987 3 RasSrv.cxx(238) RAS
> >>> locationReject {
> >>> requestSeqNum = 1229
> >>> rejectReason = notRegistered<<null>>
> >>> genericData = 1 entries {
> >>> [0]={
> >>> id = nonStandard 16 octets {
> >>> 65 cd 7b 8a dc 67 11 db be d4 00 12 3f 63 4b 1d e.{..g......?cK.
> >>> }
> >>> parameters = 1 entries {
> >>> [0]={
> >>> id = nonStandard 16 octets {
> >>> 65 cd 7b 8b dc 67 11 db be d4 00 12 3f 63 4b 1d e.{..g......?cK.
> >>> }
> >>> content = number32 18
> >>> }
> >>> }
> >>> }
> >>> }
> >>> }
> >>> 2011/11/07 09:16:12.987 2 RasSrv.cxx(1393) RAS Trapped LRJ
> >>> 2011/11/07 09:16:12.987 5 Neighbor.cxx(963) NB Received LRJ message matched pending
> >>> LRQ for neighbor GK1:192.148.244.130
> >>> 2011/11/07 09:16:12.987 5 Neighbor.cxx(998) NB LRQ rejected for neighbor
> >>> GK1:192.148.244.130
> >>> 2011/11/07 09:16:17.844 5 yasocket.cxx(782) RasSrv 1 sockets selected from 4, total 4/0
> >>> 2011/11/07 09:16:17.845 4 RasSrv.cxx(230) RAS Receiving on 128.143.2.121:1719(U)
> >>> 2011/11/07 09:16:17.845 2 RasSrv.cxx(189) RAS Read from 128.143.13.168:1719
> >>> 2011/11/07 09:16:17.845 3 RasSrv.cxx(238) RAS
> >>> admissionRequest {
> >>> requestSeqNum = 32778
> >>> callType = pointToPoint<<null>>
> >>> callModel = gatekeeperRouted<<null>>
> >>> endpointIdentifier = 16 characters {
> >>> 0038 0031 0043 0038 0042 0043 0038 0043 81C8BC8C
> >>> 0030 0030 0030 0030 0030 0030 0030 0041 0000000A
> >>> }
> >>> destinationInfo = 1 entries {
> >>> [0]=dialedDigits "0018128554673"
> >>> }
> >>> srcInfo = 2 entries {
> >>> [0]=h323_ID 12 characters {
> >>> 0054 0045 0053 0054 0020 0049 0054 0053 TEST ITS
> >>> 0020 0050 0056 0058 PVX
> >>> }
> >>> [1]=dialedDigits "00117995371"
> >>> }
> >>> bandWidth = 7680
> >>> callReferenceValue = 27920
> >>> conferenceID = 16 octets {
> >>> 02 35 50 55 05 0b de 1c 14 c6 d3 10 09 0e 2f 3d .5PU........../=
> >>> }
> >>> activeMC = FALSE
> >>> answerCall = FALSE
> >>> canMapAlias = TRUE
> >>> callIdentifier = {
> >>> guid = 16 octets {
> >>> 02 35 50 55 05 0b de 1c 14 c5 d3 10 09 0e 2f 3d .5PU........../=
> >>> }
> >>> }
> >>> gatekeeperIdentifier = 6 characters {
> >>> 0055 0056 0061 0047 004b 0031 UVaGK1
> >>> }
> >>> willSupplyUUIEs = FALSE
> >>> featureSet = {
> >>> replacementFeatureSet = FALSE
> >>> supportedFeatures = 1 entries {
> >>> [0]={
> >>> id = standard 9
> >>> }
> >>> }
> >>> }
> >>> }
> >>> 2011/11/07 09:16:17.845 2 RasSrv.cxx(1382) RAS Duplicate ARQ, deleted
> >>> 2011/11/07 09:16:22.840 5 yasocket.cxx(782) RasSrv 1 sockets selected from 4, total 4/0
> >>> 2011/11/07 09:16:22.840 4 RasSrv.cxx(230) RAS Receiving on 128.143.2.121:1719(U)
> >>> 2011/11/07 09:16:22.840 2 RasSrv.cxx(189) RAS Read from 128.143.13.168:1719
> >>> 2011/11/07 09:16:22.840 3 RasSrv.cxx(238) RAS
> >>> admissionRequest {
> >>> requestSeqNum = 32778
> >>> callType = pointToPoint<<null>>
> >>> callModel = gatekeeperRouted<<null>>
> >>> endpointIdentifier = 16 characters {
> >>> 0038 0031 0043 0038 0042 0043 0038 0043 81C8BC8C
> >>> 0030 0030 0030 0030 0030 0030 0030 0041 0000000A
> >>> }
> >>> destinationInfo = 1 entries {
> >>> [0]=dialedDigits "0018128554673"
> >>> }
> >>> srcInfo = 2 entries {
> >>> [0]=h323_ID 12 characters {
> >>> 0054 0045 0053 0054 0020 0049 0054 0053 TEST ITS
> >>> 0020 0050 0056 0058 PVX
> >>> }
> >>> [1]=dialedDigits "00117995371"
> >>> }
> >>> bandWidth = 7680
> >>> callReferenceValue = 27920
> >>> conferenceID = 16 octets {
> >>> 02 35 50 55 05 0b de 1c 14 c6 d3 10 09 0e 2f 3d .5PU........../=
> >>> }
> >>> activeMC = FALSE
> >>> answerCall = FALSE
> >>> canMapAlias = TRUE
> >>> callIdentifier = {
> >>> guid = 16 octets {
> >>> 02 35 50 55 05 0b de 1c 14 c5 d3 10 09 0e 2f 3d .5PU........../=
> >>> }
> >>> }
> >>> gatekeeperIdentifier = 6 characters {
> >>> 0055 0056 0061 0047 004b 0031 UVaGK1
> >>> }
> >>> willSupplyUUIEs = FALSE
> >>> featureSet = {
> >>> replacementFeatureSet = FALSE
> >>> supportedFeatures = 1 entries {
> >>> [0]={
> >>> id = standard 9
> >>> }
> >>> }
> >>> }
> >>> }
> >>> 2011/11/07 09:16:22.840 2 RasSrv.cxx(1382) RAS Duplicate ARQ, deleted
> >>> 2011/11/07 09:16:24.340 3 RasTbl.cxx(494) Gk Delete endpoint: 81C8BC8C0000000A 0
> >>> 2011/11/07 09:16:24.340 3 RasTbl.cxx(494) Gk Delete endpoint: 6489_endp 0
> >>> 2011/11/07 09:16:26.156 5 yasocket.cxx(782) RasSrv 1 sockets selected from 4, total 4/0
> >>> 2011/11/07 09:16:26.156 4 RasSrv.cxx(230) RAS Receiving on 128.143.2.121:1719(U)
> >>> 2011/11/07 09:16:26.156 2 RasSrv.cxx(189) RAS Read from 128.143.13.168:1719
> >>> 2011/11/07 09:16:26.156 3 RasSrv.cxx(238) RAS
> >>> disengageRequest {
> >>> requestSeqNum = 32779
> >>> endpointIdentifier = 16 characters {
> >>> 0038 0031 0043 0038 0042 0043 0038 0043 81C8BC8C
> >>> 0030 0030 0030 0030 0030 0030 0030 0041 0000000A
> >>> }
> >>> conferenceID = 16 octets {
> >>> 02 35 50 55 05 0b de 1c 14 c6 d3 10 09 0e 2f 3d .5PU........../=
> >>> }
> >>> callReferenceValue = 27920
> >>> disengageReason = normalDrop<<null>>
> >>> callIdentifier = {
> >>> guid = 16 octets {
> >>> 02 35 50 55 05 0b de 1c 14 c5 d3 10 09 0e 2f 3d .5PU........../=
> >>> }
> >>> }
> >>> gatekeeperIdentifier = 6 characters {
> >>> 0055 0056 0061 0047 004b 0031 UVaGK1
> >>> }
> >>> answeredCall = FALSE
> >>> }
> >>> 2011/11/07 09:16:26.156 5 job.cxx(364) JOB Worker threads: 5 total - 5 busy, 0 idle
> >>> 2011/11/07 09:16:26.156 5 job.cxx(190) JOB Starting Job DRQ at Worker thread
> >>> 139841453954816
> >>> 2011/11/07 09:16:26.156 1 RasSrv.cxx(368) RAS DRQ Received from 128.143.13.168:1719
> >>> 2011/11/07 09:16:26.156 4 RasSrv.cxx(2832) GK DRQ: closed conference
> >>> 2011/11/07 09:16:26.156 2 RasSrv.cxx(408)
> >>> DCF|128.143.13.168|81C8BC8C0000000A|27920|normalDrop|02-35-50-55-05-0b-de-1c-14-c5-d3-10-09-0e-2f-3d;
> >>> 2011/11/07 09:16:26.156 3 RasSrv.cxx(250) RAS Send to 128.143.13.168:1719
> >>> disengageConfirm {
> >>> requestSeqNum = 32779
> >>> }
> >>> 2011/11/07 09:16:26.156 5 RasSrv.cxx(264) RAS Sent Successful
> >>> 2011/11/07 09:16:26.156 5 job.cxx(427) JOB Job DRQ deleted
> >>> 2011/11/07 09:16:26.156 5 job.cxx(416) JOB Worker threads: 5 total - 4 busy, 1 idle
> >>> 2011/11/07 09:16:30.986 5 yasocket.cxx(782) RasSrv 1 sockets selected from 4, total 4/0
> >>> 2011/11/07 09:16:30.986 4 RasSrv.cxx(230) RAS Receiving on 128.143.2.121:1719(U)
> >>> 2011/11/07 09:16:30.986 2 RasSrv.cxx(189) RAS Read from 192.148.244.130:1719
> >>> 2011/11/07 09:16:30.986 3 RasSrv.cxx(238) RAS
> >>> locationReject {
> >>> requestSeqNum = 1229
> >>> rejectReason = requestDenied<<null>>
> >>> }
> >>> 2011/11/07 09:16:30.986 2 RasSrv.cxx(1393) RAS Trapped LRJ
> >>> 2011/11/07 09:16:30.986 5 Neighbor.cxx(963) NB Received LRJ message matched pending
> >>> LRQ for neighbor GK2:207.75.164.39
> >>> 2011/11/07 09:16:30.986 5 Neighbor.cxx(998) NB LRQ rejected for neighbor
> >>> GK2:207.75.164.39
> >>> 2011/11/07 09:16:30.986 5 Routing.h(177) ROUTING Checking policy Explicit for the
> >>> request ARQ 32778
> >>> 2011/11/07 09:16:30.986 5 Routing.h(177) ROUTING Checking policy Internal for the
> >>> request ARQ 32778
> >>> 2011/11/07 09:16:30.986 2 RasSrv.cxx(408)
> >>> ARJ|128.143.13.168:1720|0018128554673:dialedDigits|TEST ITS
> >>> PVX:h323_ID=00117995371:dialedDigits|false|calledPartyNotRegistered|02-35-50-55-05-0b-de-1c-14-c5-d3-10-09-0e-2f-3d;
> >>> 2011/11/07 09:16:30.986 3 RasSrv.cxx(250) RAS Send to 128.143.13.168:1719
> >>> admissionReject {
> >>> requestSeqNum = 32778
> >>> rejectReason = calledPartyNotRegistered<<null>>
> >>> }
> >>> 2011/11/07 09:16:30.986 5 RasSrv.cxx(264) RAS Sent Successful
> >>> 2011/11/07 09:16:30.986 5 job.cxx(427) JOB Job ARQ deleted
> >>> 2011/11/07 09:16:30.986 5 job.cxx(416) JOB Worker threads: 5 total - 3 busy, 2 idle
> >>>
> >>>
> >>> On 11/8/2011 11:49 AM, Jan Willamowius wrote:
> >>>> You might need both. A look into your trace should tell you if the LRQ
> >>>> for the inbound call that fails is coming from a direct neighbor or not.
> >>>>
> >>>> Also, with ForwardLRQ=always its rather easy to create LRQ loops. I
> >>>> would leave it as "depends" unless you are really sure you need
> >>>> otherwise.
> >>>>
> >>>> Regards,
> >>>> Jan
> >>>>
> >>>> Gina Bull wrote:
> >>>>> Oooo. Here is what I had put in:
> >>>>>
> >>>>> [RasSrv::LRQFeatures]
> >>>>> AcceptNonNeighborLCF=1
> >>>>>
> >>>>> Did I confuse LCF with LRQ, or do I need both?
> >>>>>
> >>>>> Gina
> >>>>>
> >>>>> On 11/8/2011 11:25 AM, Jan Willamowius wrote:
> >>>>>> Hi Gina,
> >>>>>>
> >>>>>> I think GDS might need a switch to accept non-neighbor LRQs:
> >>>>>>
> >>>>>> [RasSrv::LRQFeatures]
> >>>>>> AcceptNonNeighborLRQ=1
> >>>>>>
> >>>>>> But you really should check the logs at which point the incoming call
> >>>>>> fails.
> >>>>>>
> >>>>>> Also, if you are installing a fresh GnuGk, you shouldn't start with an
> >>>>>> old version. I would suggest you use the last release 2.3.5. That
> >>>>>> probably won't fix your current issue, but why keep all the old bugs in
> >>>>>> place that we have already fixed during the last couple of years ?
> >>>>>>
> >>>>>> Regards,
> >>>>>> Jan
--
Jan Willamowius, jan@xxxxxxxxxxxxxx, http://www.gnugk.org/
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