2013/4/11 Shaun McCance <shaunm@xxxxxxxxx>: > We don't make manuals in GNOME. We don't think people should have to > read documentation before starting to use something. We absolutely do > not write documentation that assumes people will read cover to cover. > > What we do with our help is try to anticipate user questions and give > succinct answers. That kind of help is only used if users know it's > there and can access it quickly and easily. > > I have no idea why a single menu item bothers you so much. But if we > were to bury the help as you suggest, then it might as well not even > exist. Nobody will find it. > > -- > Shaun > > Yes, I know that you develop the application so the user know how to use it without reading anything. It was just an answer to Adam. And I think my comparison to a DVD player with the manual (or FAQ) attached to it is still valid. What bothers me is not the presence of help and settings option. It is the fact that something as few used as this difficults me something as used as close the window. If Gnome wouldn't have changed the system to close applications (the classic "X") I wouldn't say anything of this. And it doesn't bother me so much. It's just a detail that I think would improve the user experience. But you are who has to make balance and decide if the pros win the cons, or not. I was just making my point. I don't agree people wouldn't find it. Maybe people is used to have the help option in the same application, but a "Help" application which contains the help for all applications (or Gnome applications), and which you can see from the start, I think is pretty intuitive. If people did find the Exit menu (or even the help option) on the title bar, they will find it in the "Help" application, if it is shown from the start. I don't have a way to prove this, but I think it is obvious that a person which don't find the help option will look for it on the Help application. Which is not Gnome Shell Help. Just Help. You could sit a few of common users in front of Gnome Shell (maybe familiars or friends that aren't developers) and ask them: "Imagine the help option disappears from the title bar. Where would you look for it?" Give them two minutes. If most of them figure it out in less than two minutes, I'd call it intuitive. _______________________________________________ gnome-list mailing list gnome-list@xxxxxxxxx https://mail.gnome.org/mailman/listinfo/gnome-list
